eDesk by xSellco to elevio
migration service

Trouble-free , no special expertise or coding required. A complete eDesk by xSellco to elevio data migration instrument.

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The best eDesk by xSellco to elevio tool made for you

There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Skip the system analysis and script development processes. Simply choose customer info you need to migrate and set off with the transition immediately.
Effortless migration
No special knowledge or skill needed. Just pick what data will go to the target system and observe the miracle happening.
Data completion
Migrate your help desk info in full to ensure that no ticket is missing critical customer support information.
Automated tool

Worried that you’ll need special skills to migrate your customer service data? Don’t be as we made sure that our tool interface accessible as possible.

Connect the platforms, pick data, click ok, and you’re done!

Data dependency

Your information comes unite , you can take our word.

Every email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction archive.

Data protected

Your information is behind thick walls. Not even all our employees can access to your credentials or other information.

You may be certain with HDM no data breaches are possible.

You’re in control

Take complete control of your information with our in-app data mapper. Select what goes where, set priorities, and even discard the things you don’t like, all with our Migration Wizard.

Simple & effective

In just a couple of buttons to press it is possible to pick what goes where, when it starts, and how.

Our tech engineers took user experience as a priority and made sure that you will be able to use the system to its fullest.

Customer service as priority

As a migration service provider, we work to deliver the most effective migration tool. Yet, our priority is customer support quality.

Proven by our many five-star user reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to switch from eDesk by xSellco to elevio

Castle gates

Strong security of your records

The migration is done over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you be sure that the data end up being in the right places in elevio.

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When migrating your records from eDesk by xSellco to elevio we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from eDesk by xSellco to elevio

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from eDesk by xSellco to elevio work

  • Get ready

    Sign-up and go to our migration tool.

  • Choose and link your eDesk by xSellco service desk with HDM.

  • Connect elevio

    Give the right to access your elevio account.

  • Clarify your requirements

    Let us understand precisely what aspects of your migration you wish to adjust

  • Have your requirements estimated

    We'll analyze your case and get back to you with a cost and a scope of tasks.

  • Migrate from eDesk by xSellco to elevio all data

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your elevio import

Our team would be more than happy to run a customized migration in case you have special needs.
Get a price estimation

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