eDesk by xSellco to eDesk by xSellco
migration service
Effortless , no special know how or programming required. A complete eDesk by xSellco to eDesk by xSellco data migration tool.
eDesk by xSellco to eDesk by xSellco
Your best tool for eDesk by xSellco to eDesk by xSellco data migration
No need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.Save on resources
Avoid complex data audit and tool development processes. Simply choose the records you need to transfer and set off with the transition right away.Effortless transition process
No special expertise required. Just select what data will go to the target system and see the wonders happening.Record structure maintenance
Migrate your help desk info in full to make certain that no ticket has lost essential customer support information.Automated migration
Worried that you’ll have to use advanced skills to migrate your customer service data? Don’t be as we ensured that our tool interface is as easy to use as it can possibly be.
Connect the platforms, select records, click ok, and the migration is ready!
Intact connections
Starting from the ticket requester to every comment author, your entire database will keep their initial connections intact.
You don’t have to worry that a part of the info will be missing and service quality will decrease. Everything will be waiting for you how you left it.
Data safety is priority
You data is everything which is why we developed a method that will keep your data untouched.
Neither sophisticated electronic attacks nor physical disasters will touch your data anyhow.
Data mapping
Pick data that will be migrated by using our pre-installed data viewer.
From contacts to tickets to knowledge base solutions, it will be possible to pick just about everything you might ever need.
Step-by-step instructions
If you are new to data migrations, there’s no need to be concerned. Helpful and simplified on-screen prompts will help you set up an accurate data import.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Customer service first
Outside of producing great customer support services, we always want to develop our customer service.
As a team, we want you to enjoy best possible service, which is why we are continuously making great strides to increase the core experience.
Reasons to use Help Desk Migration to migrate data from eDesk by xSellco to eDesk by xSellco
Strong security of your records
The migration is conducted over a protected connection, and all your credentials will immediately be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to migrate your customer care to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and even custom fields , thus helping you to make sure that the data end up being in the right places in eDesk by xSellco .Next
Maintained connectivity between object and people
When migrating your data from eDesk by xSellco to eDesk by xSellco we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from eDesk by xSellco to eDesk by xSellco
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from eDesk by xSellco to eDesk by xSellco work
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Prepare
Start with preparing Agent profiles and all necessary custom fields in the new help desk. Now, begin the process of migrating your data from eDesk by xSellco to eDesk by xSellco .
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Link eDesk by xSellco
Complete the form with necessary credentials to permit our data migration tool to retrieve data from your current help desk.
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Connect eDesk by xSellco
Do the same action to integrate our service with the new help desk and thereby make it possible to import the information.
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Select objects
Select the information you need to migrate and set the ticket fields mapping, so the records could be migrated based upon your needs
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Migrate limited amount of data
Try our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to eDesk by xSellco all data
Once everything's validated, choose a quiet time with the least load on the support department and start migrating from eDesk by xSellco to eDesk by xSellco .
Your data is in good hands
We take the security of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional perform your eDesk by xSellco import
Our staff would be more than happy to perform a personalized migration if you have specific needs.
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