eDesk by xSellco to Dixa
migration service
Trouble-free , no special knowledge or programming required. A complete eDesk by xSellco to Dixa data migration instrument.
eDesk by xSellco to Dixa
The best eDesk by xSellco to Dixa tool made for you
There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.Save on your time and money
Skip complex data audit and script development processes. Just pick customer info you need to migrate and start the transition right away.Easy migration
No specific knowledge or skill required. Just pick what data will go to the new solution and observe the miracle happening.Data completion
Transfer your help desk records in full to make certain that no ticket is missing vital customer support information.Automated tool
Scared that you’ll have to use special skills to move your customer service data? Don’t be as we ensured that our tool user friendly as possible.
Attach the help desks, select data, click ok, and you’re done!
Intact data links
From sender information to phone number connection, all you records will keep their initial connections untouched.
You don’t have to worry that some data will be lost and service quality will decrease. Everything will be waiting for you where you left it.
Security is paramount
Information is everything which is why we created a tool that will keep your information safe and sound.
Neither sophisticated electronic attacks nor physical disasters will touch your records anyhow.
Record mapping
Pick information that will be moved by using our pre-installed data viewer.
From contacts to tickets to knowledge base solutions, you will be able to pick anything you might ever need.
Step-by-step instructions
If this is your first migration, worry not. Useful and simplified on-screen prompts will help you migrate your information accurately.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Good service first
Outside of providing great customer service, we always aim to develop our customer service.
As a company, we want you to have the friendly and helpful service, which is why we are continuously making great strides to improve the core experience.
Why you should use Help Desk Migration to switch from eDesk by xSellco to Dixa
Strong safety of your information
The migration is done over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to migrate your customer service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus helping you to be sure that the records end up being in the right places in Dixa.Next
Sustained connectivity between object and people
When migrating your records from eDesk by xSellco to Dixa we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from eDesk by xSellco to Dixa
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from eDesk by xSellco to Dixa work
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Get ready
Start off by preparing Agent profiles and all needed custom fields in your new help desk. Now, begin migrating your data from eDesk by xSellco to Dixa.
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Link eDesk by xSellco
Fill in the form with requested credentials to permit our data migration tool to retrieve information from your current help desk.
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Link Dixa
Repeat the same action to connect our service with the new help desk and thus make it possible to import the data.
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Select objects
Choose the records you want to migrate and set the ticket fields mapping, so the records could be migrated according to your needs
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Migrate limited amount of data
Try our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to Dixa everything
When everything's validated, find a quiet time with the least load on the support team and begin migrating from eDesk by xSellco to Dixa.
Your data is in good hands
We take the safety of your data seriously, so we use, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert run your Dixa import
Our team would be more than happy to run a personalized migration in case you have particular requirements.
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