eDesk by xSellco to Deskpro
migration service
Extremely easy , no special skill set or programming required. A complete eDesk by xSellco to Deskpro data migration software.
eDesk by xSellco to Deskpro
The best eDesk by xSellco to Deskpro tool made for you
There’s no need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.Save on your time and money
Avoid complex data audit and code development processes. Simply decide on what data you need to migrate and set off with the transition when comfortable.Simple transition process
No tech expertise required. Just choose what data will go to the target platform and enjoy the miracle happening.Data structure maintenance
Move your help desk data in full to ensure that no ticket is missing critical customer support details.Automated tool
Afraid that you’ll have to use special skills to migrate your customer service data? Worry not as we ensured that our tool interface accessible as possible.
Attach the platforms, choose records, click ok, and the migration is ready!
Data maintenance
Your customer data comes unite , you can take our word.
Each email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction archive.
Robust protection
Your customer data is behind thick walls. Not even all our employees can see your passwords or other information.
You may be certain with HDM no hacker attacks are possible.
Data mapping
Choose records that will be migrated by using our pre-installed data viewer.
From contacts to tickets to help center solutions, it will be possible to select anything you might actually need.
Step-by-step instructions
If you are new to data migrations, worry not. Helpful and simplified on-screen prompts will help you migrate your information accurately.
You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.
Customer service as priority
As a data import service supplier, we strive to deliver the most effective migration tool. However, our prime concern is customer support quality.
Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to migrate data from eDesk by xSellco to Deskpro
Strong privacy of your data
The migration is performed over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is simple to transfer your support service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and custom fields , thus helping you to ensure that the data end up being in the right destinations in Deskpro.Next
Retained relation between object and people
When migrating your records from eDesk by xSellco to Deskpro we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from eDesk by xSellco to Deskpro
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from eDesk by xSellco to Deskpro work
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Get ready
Start by setting up Agent profiles and all essential custom fields in the new help desk. Now, get started on migrating your data from eDesk by xSellco to Deskpro.
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Connect eDesk by xSellco
Fill in the form with necessary credentials to make it possible for our data migration tool to fetch information from your current help desk.
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Connect Deskpro
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the information.
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Select objects
Select the records you need to migrate and set the ticket fields mapping, so the records could be transferred in line with your needs
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Migrate small amount of data
Try out our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to Deskpro everything
When everything's validated, find a quiet time with the least load on the support staff and start migrating from eDesk by xSellco to Deskpro.
Your data is in good hands
We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a pro perform your Deskpro import
Our team would be more than happy to perform a customized migration in case you have special demands.
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