eDesk by xSellco to Database
migration service
Extremely easy , no special expertise or coding required. A complete eDesk by xSellco to Database data migration tool.
eDesk by xSellco to Database
The best eDesk by xSellco to Database tool made for you
There’s no need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.Save on your time and money
Skip the system analysis and tool development processes. Just choose what data you need to migrate and start the transition when comfortable.Simple migration
No tech knowledge or skill needed. Just select what data will go to the new system and enjoy the miracle happening.Data completion
Move your help desk records in full to make sure that no ticket is missing vital customer support information.Effortless process
No need to worry about coding or constantly watch each record transferred.
Just attach both platforms, tick what you want to migrate and allow the tool deal with the rest for you.
Intact data links
Starting from the ticket requester to every comment author, all you records will keep their initial connections maintained.
You don’t have to worry that some records will be missing and service quality will decrease. Everything will be waiting for you where you expected.
Data safety is paramount
You data is everything which is why we designed a method that will keep your customer records safe and sound.
Neither sophisticated electronic attacks nor physical disasters will affect your records in any way.
Record mapping
Select data that will be moved by using our pre-installed data viewer.
From contacts to tickets to knowledge base articles, you will be able to pick just about everything you might ever need.
Guided migration
If this is your first migration, don’t worry. Helpful and simplified on-screen prompts will help you migrate your information accurately.
There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.
Great service first
Apart from providing great customer support services, we always aim to improve our customer service.
As a company, we want you to experience best possible service, which is why we are continuously making great strides to improve the general experience.
Why you should use Help Desk Migration to switch from eDesk by xSellco to Database
Strong privacy of your information
The migration is completed by the machine over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to move your customer service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard as well as custom fields , thus letting you make sure that the records end up being in the right places in Database.Next
Retained relation between object and people
When migrating your records from eDesk by xSellco to Database we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from eDesk by xSellco to Database
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from eDesk by xSellco to Database work
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Get ready
Start off by creating Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from eDesk by xSellco to Database.
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Link eDesk by xSellco
Fill in the form with requested credentials to make it possible for our data migration tool to fetch information from your current help desk.
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Link Database
Do the same action to connect our service with the new help desk and thereby make it possible to import the data.
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Choose objects
Choose the data you need to migrate and set the ticket fields mapping, so the records could be moved according to your preferences
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Migrate limited amount of data
Try out our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to Database all data
Once everything's tested, determine a quiet time with the minimal load on the support department and start migrating from eDesk by xSellco to Database.
Your data is in good hands
We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro run your Database import
Our team would be more than happy to run a custom migration in case you have particular needs.
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