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eDesk by xSellco to CustomerFirst
migration service

Effortless , no special skill set or coding required. A complete eDesk by xSellco to CustomerFirst data migration tool.

More details

Your best tool for eDesk by xSellco to CustomerFirst data migration

No need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Avoid the platform analysis and tool development processes. Simply decide on what data you need to transfer and start the transition right away.
Simple transition process
No tech expertise needed. Just select what data will go to the target platform and enjoy the wonders happening.
Record structure maintenance
Move your help desk records in full to make sure that no ticket is missing critical customer service details.
Simple and easy process

You don’t have to bother about coding or continuously control each record transferred.

Just attach your source and target, pick what you need to migrate and allow the system deal with the rest for you.

Data maintenance

Your information comes unite and we mean it.

Each email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction archive.

Robust protection

Your information is behind impenetrable walls. Not even all our employees have see your passwords or records.

You may be certain with HDM no hacker attacks are possible.

Data mapping

Select data that will be migrated by using our built-in data viewer.

From contacts to tickets to help center solutions, you will be able to select anything you might actually need.

Efficient out-of-the-box solution

In just a couple of buttons to press it will be possible to select the data arrangement, when it goes, and how.

Our tech engineers considered user experience as a priority and made sure that it will be possible to use the system to its fullest.

Customer priority

As a data import service provider, we aim to deliver the best possible migration tool. However, our prime concern is customer service.

Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from eDesk by xSellco to CustomerFirst

Castle gates

Strong privacy of your information

The migration is completed by the machine over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you make sure that the data end up in the right destinations in CustomerFirst.

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Retained association between object and people

When migrating your data from eDesk by xSellco to CustomerFirst we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from eDesk by xSellco to CustomerFirst

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from eDesk by xSellco to CustomerFirst work

  • Prepare

    Register and go to our migration tool.

  • Choose and connect your eDesk by xSellco support desk with HDM.

  • Grant the right to access your CustomerFirst account.

  • Clarify your requirements

    Let us understand precisely what aspects of your migration you wish to fine-tune

  • Have your requirements estimated

    We shall investigate your application and get back to you with a price range and a scope of work.

  • Migrate from eDesk by xSellco to CustomerFirst all data

    Move all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your CustomerFirst import

Our staff would be more than happy to perform a custom migration in case you have special demands.
Get a price estimation

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