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eDesk by xSellco to ConnectWise
migration service

Smooth , no special skill set or programming required. A complete eDesk by xSellco to ConnectWise data migration tool.

More details

Your best tool for eDesk by xSellco to ConnectWise data migration

No need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Avoid complex data audit and tool development processes. Just choose customer info you need to move and set off with the transition when comfortable.
Easy transition process
No specific expertise required. Just select what data will go to the new system and observe the magic happening.
Record structure maintenance
Transfer your help desk info in full to ensure that no ticket has lost essential customer support information.
Automated migration

Worried that you’ll have to use advanced skills to move your customer service data? Don’t be as we ensured that our tool interface simple to use as it can possibly be.

Connect the platforms, choose records, click ok, and you’re done!

Data maintenance

Your customer info migrates complete , you can take our word.

Every email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction history.

Robust protection

Your customer data is safe and sound with us. Not even all our staff members can access to your passwords or other information.

You may be sure that with HDM no data breaches are possible.

Data mapping

Choose data that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to select just about everything you might ever need.

Step-by-step instructions

If you are new to data migrations, there’s no need to be concerned. Useful and intuitive on-screen prompts will help you move your information accurately.

You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.

Customer priority

As a data import service supplier, we aim to offer the most effective migration tool. Yet, our prime concern is customer support quality.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from eDesk by xSellco to ConnectWise

Castle gates

Strong safety of your records

The migration is conducted over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus helping you to make sure that the records end up being in the right places in ConnectWise.

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Sustained connection between object and people

When migrating your data from eDesk by xSellco to ConnectWise we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from eDesk by xSellco to ConnectWise

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from eDesk by xSellco to ConnectWise work

  • Prepare

    Start with setting up Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from eDesk by xSellco to ConnectWise.

  • Fill out the form with required credentials to make it possible for our data migration tool to access data from your current help desk.

  • Connect ConnectWise

    Repeat the same action to integrate our service with the new help desk and thus make it possible to import the records.

  • Select objects

    Select the information you want to migrate and set the ticket fields mapping, so the data could be moved based upon your needs

  • Migrate small amount of data

    Test out our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to ConnectWise everything

    Once everything's tested, find a quiet time with the least load on the support staff and begin migrating from eDesk by xSellco to ConnectWise.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your ConnectWise import

Our staff would be more than happy to perform a customized migration if you have specific needs.
Get a price estimation

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