eDesk by xSellco to ClickDesk
migration service

Trouble-free , no special know how or coding required. A complete eDesk by xSellco to ClickDesk data migration instrument.

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The best eDesk by xSellco to ClickDesk tool made for you

There’s no need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid the system analysis and script development processes. Just choose customer info you need to move and set off with the transition immediately.
Simple transition process
No tech expertise needed. Just pick what data will go to the new system and observe the magic happening.
Data structure maintenance
Move your help desk data in full to make certain that no ticket is missing vital customer service information.
Effortless procedure

No need to worry about scripting or constantly watch each piece of info moved.

Just link both platforms, tick what you want to take to a new database and let the tool deal with the remainder.

Starting from the ticket requester to every comment author, all you records will keep their prior data structure untouched.

You don’t have to worry that some data will be missing and service quality will decrease. Everything will arrive how you left it.

Data safety is paramount

You data is key which is why we created a method that will keep your information intact.

Neither sophisticated electronic attacks nor physical disasters will impact your data anyhow.

You control the process

Manage your information with our internal data mapping solution. Choose what goes where, set priorities, and even discard the things you don’t like, all within Migration Wizard.

Step-by-step instructions

If this is your first migration, worry not. Helpful and insightful on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Customer service first

Apart from providing great customer support services, we always aim to develop our customer service.

As a company, we want you to have the best possible service, which is why we are always putting so much effort to increase the core experience.


Why you should use Help Desk Migration to migrate data from eDesk by xSellco to ClickDesk

Castle gates

Strong privacy of your data

The migration is performed over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus letting you be sure that the records end up in the right places in ClickDesk.

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Retained connection between object and people

When migrating your records from eDesk by xSellco to ClickDesk we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from eDesk by xSellco to ClickDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from eDesk by xSellco to ClickDesk work

  • Get ready

    Sign up and go to our migration tool.

  • Pick and connect your eDesk by xSellco service desk with HDM.

  • Give the right to access your ClickDesk account.

  • Outline your requirements

    Let us understand precisely what elements of your migration you want to modify

  • Get your preferences estimated

    We will investigate your case and send you with a total price and a scope of tasks.

  • Migrate from eDesk by xSellco to ClickDesk everything

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your ClickDesk import

Our team would be more than happy to perform a personalized migration in case you have particular needs.
Get a price estimation

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