eDesk by xSellco to C-Desk
migration service
Effortless , no special knowledge or programming required. A complete eDesk by xSellco to C-Desk data migration instrument.
eDesk by xSellco to C-Desk
Your best tool for eDesk by xSellco to C-Desk data migration
No need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.Save on resources
Skip complex data audit and script development processes. Simply choose the records you need to migrate and start the transition when comfortable.Easy migration
No specific knowledge or skill required. Just pick what data will go to the target system and see the miracle happening.Record completion
Transfer your help desk data in full to ensure that no ticket is missing critical customer service details.Simple and easy procedure
No need to worry about coding or continuously watch each piece of info moved.
Just link both platforms, pick what you want to migrate and let the Migration Wizard do the remainder.
Preserved data links
Starting from the ticket requester to every comment author, all you records will keep their previous connections untouched.
You don’t have to worry that some info will be lost and service quality will decrease. Everything will arrive how you left it.
Data safety is paramount
You data is everything which is why we created a tool that will keep your data intact.
Neither sophisticated electronic attacks nor physical disasters will affect your data anyhow.
You control the process
Manage your information with our internal data mapper. Choose what goes where, set priorities, and even discard the stuff you need, all within Migration Wizard.
Step-by-step instructions
If this is your first migration, there’s no need to be concerned. Useful and insightful on-screen instructions will help you set up an accurate data import.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Customer service first
Outside of providing great customer support services, we always want to develop our customer service.
As a company, we want you to enjoy friendly and helpful service, which is why we are always putting so much effort to enhance the core experience.
Reasons to use Help Desk Migration to switch from eDesk by xSellco to C-Desk
Strong safety of your data
The migration is performed over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to transfer your customer service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus helping you to be sure that the data end up in the right destinations in C-Desk.Next
Sustained connection between object and people
When migrating your data from eDesk by xSellco to C-Desk we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from eDesk by xSellco to C-Desk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from eDesk by xSellco to C-Desk work
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Prepare
Sign up and go to our migration software.
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Link eDesk by xSellco
Choose and connect your eDesk by xSellco support desk with HDM.
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Link C-Desk
Grant access to your C-Desk account.
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Outline your requirements
Let us understand precisely what elements of your migration you want to fine-tune
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Have your preferences estimated
We shall analyze your application and send you with a price range and a scope of tasks.
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Migrate from eDesk by xSellco to C-Desk everything
Transfer all your customer support information in a single push.
Your data is in good hands
We take the security of your data seriously, so we use, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional run your C-Desk import
Our staff would be more than happy to run a customized migration in case you have special needs.
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