96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

eDesk by xSellco to CallTaker
migration service

Smooth , no special knowledge or coding required. A complete eDesk by xSellco to CallTaker data migration software.

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Risk-free and Reputable
Your passwords as well as records are safe with us and will be used for import only.
Effective and Easy
Help Desk Migration does not require any specialized skills or knowledge to get started with the migration.
Optimal & Precise
We've tackled all significant peculiarities of different helpdesks to let you accurately and efficiently migrate massive amounts of data

Reasons to use Help Desk Migration to switch from eDesk by xSellco to CallTaker

Strong privacy of your records

The migration is performed over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your customer service to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard and even custom fields , thus letting you ensure that the data end up being in the right places in CallTaker.

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When migrating your data from eDesk by xSellco to CallTaker we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from eDesk by xSellco to CallTaker

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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96% of users recommend our service

High Performer, Best Support
and seven more badges
from G2 in 2020 Report

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How does data migration from eDesk by xSellco to CallTaker work

  • Prepare

    Sign-up and go to our migration tool.

  • Opt and link your eDesk by xSellco service desk with HDM.

  • Give the right to access your CallTaker account.

  • Clarify your requirements

    Let us understand precisely what aspects of your migration you want to adjust

  • Have your needs estimated

    We will investigate your case and send you with a total price and a scope of work.

  • Migrate from eDesk by xSellco to CallTaker all data

    Move all your customer service information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.

Go through our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Contact us
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
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What kind of customization do you need?
Please describe your needs as detailed as possible
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Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

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Have any questions?
Talk to an Expert

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your CallTaker import

Our staff would be more than happy to run a personalized migration in case you have particular needs.
Get a price estimation

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Help Desk Migration service


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