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eDesk by xSellco to BOSSDesk
migration service

Smooth , no special knowledge or programming required. A complete eDesk by xSellco to BOSSDesk data migration software.

More details

Your best tool for eDesk by xSellco to BOSSDesk data migration

No need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Skip complex data audit and code development processes. Just decide on customer info you need to transfer and start the transition immediately.
Easy migration
No specific knowledge or skill required. Just choose what data will go to the new platform and observe the wonders happening.
Record completion
Transfer your help desk data in full to ensure that no ticket has lost vital customer support information.
Automated migration

Afraid that you’ll have to use advanced skills to move your customer service data? Don’t be as we made sure that our tool is as easy to use as possible.

Attach the help desks, choose data, click ok, and you’re done!

Data dependency

Your customer info migrates complete , you can take our word.

Every email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction archive.

Data protected

Your customer data is safe and sound with us. Not even all our team members can access to your credentials or records.

You can rest assured that with HDM no data breaches will take place.

You control the process

Manage your information with our in-app data mapper. Pick what goes where, set priorities, and even ditch the things you don’t like, all with our Migration Wizard.

Step-by-step instructions

If you are new to data migrations, don’t worry. Helpful and intuitive on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.

Customer priority

As a migration service supplier, we strive to propose the most effective migration tool. Yet, our priority is customer service.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from eDesk by xSellco to BOSSDesk

Castle gates

Strong safety of your data

The migration is performed over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to ensure that the records end up being in the right places in BOSSDesk.

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Sustained connectivity between object and people

When migrating your data from eDesk by xSellco to BOSSDesk we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from eDesk by xSellco to BOSSDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from eDesk by xSellco to BOSSDesk work

  • Prepare

    Start by setting up Agent profiles and all essential custom fields in your new help desk. Now, get started on migrating your data from eDesk by xSellco to BOSSDesk.

  • Complete the form with necessary credentials to allow our data migration tool to retrieve information from your current help desk.

  • Do the same action to connect our service with the new help desk and thus make it possible to import the information.

  • Select objects

    Select the data you need to migrate and set the ticket fields mapping, so the data could be moved in line with your needs

  • Migrate small amount of data

    Try out our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to BOSSDesk everything

    Once everything's tested out, choose a quiet time with the minimal load on the support team and begin migrating from eDesk by xSellco to BOSSDesk.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your BOSSDesk import

Our staff would be more than happy to run a customized migration if you have particular demands.
Get a price estimation

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