eDesk by xSellco to bold360
migration service
Smooth , no special skill set or programming required. A complete eDesk by xSellco to bold360 data migration tool.
eDesk by xSellco to bold360
Your best tool for eDesk by xSellco to bold360 data migration
No need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of easy steps.Save on resources
Avoid complex data audit and tool development processes. Just decide on customer info you need to migrate and start the transition immediately.Effortless transition process
No special expertise required. Just select what data will go to the new platform and observe the miracle happening.Record structure maintenance
Migrate your help desk info in full to ensure that no ticket is missing essential customer support information.Automated migration
Worried that you’ll have to use special skills to move your customer service data? Don’t be as we made sure that our tool simple to use as possible.
Connect the platforms, pick records, click ok, and you’re done!
Intact connections
From sender information to phone number connection, your entire database will keep their prior connections untouched.
You don’t have to worry that a part of the records will be missing and service quality will decrease. Everything will be waiting for you where you expected.
Security is priority
Information is everything which is why we created a system that will keep your customer records safe and sound.
Neither sophisticated electronic attacks nor physical disasters will impact your records in any way.
Data mapping
Choose data that will be moved by using our pre-installed data viewer.
From contacts to tickets to knowledge base articles, you will be able to select anything you might ever need.
Guided migration
If you are new to data migrations, don’t worry. Helpful and insightful on-screen prompts will help you move your information accurately.
There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.
Customer service first
Apart from producing great customer service, we always strive to improve our customer service.
As a team, we want you to experience best possible service, which is why we are always making great strides to improve the general experience.
Reasons to use Help Desk Migration to migrate data from eDesk by xSellco to bold360
Strong security of your records
The migration is completed by the machine over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to transfer your support service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus helping you to make sure that the records end up being in the right places in bold360.Next
Maintained relation between object and people
When migrating your data from eDesk by xSellco to bold360 we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from eDesk by xSellco to bold360
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from eDesk by xSellco to bold360 work
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Prepare
Sign-up and go to our migration software.
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Link eDesk by xSellco
Select and link your eDesk by xSellco service desk with HDM.
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Connect bold360
Grant the right to access your bold360 account.
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Clarify your requirements
Let us understand precisely what aspects of your migration you need to adjust
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Have your preferences estimated
We'll research your case and send you with a the overall cost and a scope of work.
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Migrate from eDesk by xSellco to bold360 all data
Transfer all your customer service information in a single push.
Your data is in good hands
We take the protection of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist perform your bold360 import
Our staff would be more than happy to perform a customized migration in case you have specific demands.
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