EBC Group import
in a few clicks

Without devs, delays and hustle. With step-by-step EBC Group import setup form

More details
Safe and Secure
Your passwords as well as records are safe with us and will be used for import solely.
Fast & Furious
It will take you no longer than 15 minutes to set up the import to EBC Group and start the test data transfer.
All Data Import
HDM is capable of importing all major record types and fields you need, exactly to places you want them to be.

Why import data to EBC Group
using Help Desk Migration?

Security first

We don't share any of your personal information with third parties, as well as meticulously protect it, so nothing gets lost or stolen.

Next

Easy to get around wizard to setup import

Our service was built to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.

Next

Elective and powerful field mapping

Only Help Desk Migration make it easier to automatically move custom fields, as well as map their location.

Next

Preserved relations between objects and people

All tickets will be imported to EBC Group with their respective agents, contacts, and attachments, thus, saving the history of customers' requests.

Next

Objects you may import to EBC Group

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Companies
  • Folders

Import data to EBC Group in several simple steps

  • Prepare

    Register and go to our migration wizard.

  • Connect source Help Desk

    Choose and link your source service desk with HDM.

  • Connect EBC Group

    Grant access to your EBC Group account.

  • Describe your business needs

    Let us know exactly what components of your migration you need to tweak

  • Get your requirements estimated

    We will analyze your application and get back to you with a cost and a scope of tasks.

  • Import to EBC Group all data

    Transfer all your customer service records in a single push.

We keep all data secure

We take safety very seriously and have developed a comprehensive set of practices , technologies , and policies to help ensure that your data is secure.

Check our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Custom Migration price
Contact us
Any modules, any requirements.
Start free demo migration
Request custom migration
Start new estimation
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Voice of the clients

EBC Group import in a few clicks

Automatically. Securely. Quickly

Proceed to Free Migration

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Help Desk Migration service


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