EBC Group to Zent.io
migration service
Extremely easy , no special expertise or programming required. A complete EBC Group to Zent.io data migration tool.
EBC Group to Zent.io
The best EBC Group to Zent.io tool made for you
There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.Save on your time and money
Skip complex data audit and tool development processes. Just choose customer info you need to transfer and set off with the transition right away.Simple migration
No tech knowledge or skill required. Just select what data will go to the new system and observe the wonders happening.Data completion
Move your help desk info in full to ensure that no ticket has lost essential customer support details.Automated tool
Worried that you’ll have to use advanced skills to move your customer service data? Worry not as we ensured that our tool interface user friendly as it can possibly be.
Attach the help desks, choose records, click ok, and the migration is ready!
Data dependency
Your customer data migrates complete , you can take our word.
Each email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction history.
Data protected
Your customer data is safe and sound with us. Not even all our staff members can see your passwords or other information.
You can be certain with HDM no hacker attacks will take place.
You control the process
Manage your customer data with our internal data mapper. Choose what goes where, set priorities, and even discard the stuff you need, all with our Migration Wizard.
Simple & effective
In only a few clicks it is possible to pick the data arrangement, when it starts, and in what order.
Our tech engineers considered customer experience as an essential factor and ensured that it will be possible to use the system to its fullest.
Customer service as priority
As a migration service supplier, we aim to offer the most effective migration tool. Yet, our prime concern is customer support quality.
As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to switch from EBC Group to Zent.io
Strong privacy of your records
The migration is carried out over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to transfer your customer care to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and even custom fields , thus helping you to make sure that the records end up being in the right destinations in Zent.io.Next
Retained association between object and people
When migrating your records from EBC Group to Zent.io we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from EBC Group to Zent.io
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from EBC Group to Zent.io work
Get ready
Sign-up and go to our migration software.
Connect EBC Group
Pick and link your EBC Group support desk with HDM.
Link Zent.io
Give access to your Zent.io account.
Explain your business needs
Let us know what elements of your migration you would like to modify
Have your preferences estimated
We will investigate your application and get back to you with a total price and a scope of work.
Migrate from EBC Group to Zent.io everything
Migrate all your customer support records in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migrationLet a pro run your Zent.io import
Our team would be more than happy to run a customized migration if you have specific needs.
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