EBC Group to WalkMe
migration service
Extremely easy , no special expertise or programming required. A complete EBC Group to WalkMe data migration tool.
EBC Group to WalkMe
The best EBC Group to WalkMe tool made for you
There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.Save on your time and money
Skip complex data audit and tool development processes. Simply pick what data you need to migrate and start the transition when comfortable.Effortless migration
No special knowledge or skill required. Just select what data will go to the target solution and enjoy the miracle happening.Data completion
Migrate your help desk data in full to ensure that no ticket is missing critical customer service information.Automated tool
Afraid that you’ll have to use special skills to migrate your info? Don’t be as we made sure that our tool is as easy to use as possible.
Attach the platforms, choose records, click ok, and the migration is ready!
Intact connections
From sender information to phone number connection, your entire database will keep their initial data structure intact.
You don’t have to worry that a part of the info will be lost and service quality will degrade. Everything will arrive where you expected.
Security is priority
You data is key which is why we developed a method that will keep your data safe and sound.
Neither hackers will have access to your accounts nor physical disasters will impact your records in any way.
You’re in control
Take complete control of your customer data with our internal data mapping solution. Select what goes where, set priorities, and even ditch the things you need, all with our Migration Wizard.
Step-by-step instructions
If you are new to data migrations, there’s no need to be concerned. Useful and simplified on-screen instructions will help you migrate your information accurately.
There’s no need to concern that you’ll be confused with terms and tech jargon.
Good service first
Except producing great customer support services, we always strive to develop our customer service.
As a team, we want you to enjoy friendly and helpful service, which is why we are continuously putting so much effort to enhance the general experience.
Why you should use Help Desk Migration to switch from EBC Group to WalkMe
Strong security of your data
The migration is conducted over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to transfer your customer service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and custom fields , thus helping you to make sure that the data end up in the right places in WalkMe.Next
Maintained connection between object and people
When migrating your records from EBC Group to WalkMe we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from EBC Group to WalkMe
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from EBC Group to WalkMe work
Get ready
Sign up and go to our migration wizard.
Link EBC Group
Choose and connect your EBC Group service desk with HDM.
Connect WalkMe
Grant access to your WalkMe account.
Express your business needs
Let us know what aspects of your migration you need to modify
Get your requirements estimated
We will analyze your application and get back to you with a cost and a scope of work.
Migrate from EBC Group to WalkMe all data
Move all your customer support information in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migrationLet a pro run your WalkMe import
Our team would be more than happy to run a customized migration in case you have special requirements.
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