EBC Group to VI Service Desk
migration service
Extremely easy , no special know how or programming required. A complete EBC Group to VI Service Desk data migration instrument.
Extremely easy , no special know how or programming required. A complete EBC Group to VI Service Desk data migration instrument.
You don’t have to bother about coding or continuously watch each piece of info transferred.
Just link both platforms, pick what you want to migrate and allow the system do the remainder.
From sender information to phone number connection, all you records will keep their initial connections maintained.
You don’t have to worry that a part of the records will be lost and service quality will decrease. Everything will arrive where you left it.
You data is everything which is why we designed a system that will keep your customer records safe and sound.
Neither sophisticated electronic attacks nor physical disasters will affect your records anyhow.
Take complete control of your information with our internal data mapper. Pick what goes where, set priorities, and even ditch the stuff you need, all within Migration Wizard.
If you are new to data migrations, don’t worry. Useful and intuitive on-screen instructions will help you migrate your information accurately.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Outside of providing great customer support services, we always aim to develop our customer service.
As a team, we want you to experience friendly and helpful service, which is why we are constantly putting so much effort to enhance the core experience.
Next
Next
Next
Next
with replies, notes and attachments
with images and attachments
We’re recognized for best support,
usability, and high ROI
in cloud migration.
Sign-up and go to our migration wizard.
Select and link your EBC Group support desk with HDM.
Grant the right to access your VI Service Desk account.
Let us know what parts of your migration you want to modify
We'll research your application and send you with a cost and a scope of work.
Transfer all your customer support information in a single push.
We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
The needs of the customer support team change along with the growth of the product line and customer base. Eventually, this leads to the decision…
There are times when merging two support departments that come from different companies just makes sense. It saves money, it accelerates delivery, and perhaps the…
Switching help desks may feel like walking into nothingness: you don’t know what to expect and what could go wrong. There are so many technical…