EBC Group to USU Valuemation (ITSDM)
migration service
Extremely easy , no special knowledge or coding required. A complete EBC Group to USU Valuemation (ITSDM) data migration instrument.
EBC Group to USU Valuemation (ITSDM)
The best EBC Group to USU Valuemation (ITSDM) tool made for you
There’s no need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.Save on your time and money
Skip the system analysis and script development processes. Simply decide on the records you need to transfer and start the transition immediately.Simple migration
No tech knowledge or skill needed. Just pick what data will go to the target platform and see the wonders happening.Data completion
Move your help desk info in full to make sure that no ticket has lost vital customer service details.Effortless procedure
No need to worry about scripting or continuously control each record moved.
Just link both platforms, tick what you want to migrate and let the Migration Wizard do the rest for you.
Intact data links
From sender information to phone number connection, your entire database will keep their previous connections intact.
You don’t have to worry that some records will be lost and service quality will degrade. Everything will be waiting for you how you left it.
Security is priority
Information is everything which is why we developed a system that will keep your customer records untouched.
Neither hackers will have access to your accounts nor physical disasters will affect your data anyhow.
Record mapping
Select information that will be migrated by using our built-in data viewer.
From contacts to tickets to help center articles, you will be able to select just about everything you might ever need.
Step-by-step instructions
If this is your first migration, don’t worry. Useful and intuitive on-screen prompts will help you set up an accurate data import.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Good service first
Apart from producing great customer service, we always aim to develop our customer service.
As a company, we want you to experience friendly and helpful service, which is why we are constantly making great strides to improve the core experience.
Why you should use Help Desk Migration to switch from EBC Group to USU Valuemation (ITSDM)
Strong privacy of your records
The migration is completed by the machine over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to move your customer care to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and even custom fields , thus letting you be sure that the data end up in the right destinations in USU Valuemation (ITSDM).Next
Retained link between object and people
When migrating your records from EBC Group to USU Valuemation (ITSDM) we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from EBC Group to USU Valuemation (ITSDM)
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from EBC Group to USU Valuemation (ITSDM) work
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Get ready
Sign-up and go to our migration service.
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Connect EBC Group
Opt and connect your EBC Group support desk with HDM.
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Connect USU Valuemation (ITSDM)
Grant the right to access your USU Valuemation (ITSDM) account.
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Outline your business needs
Let us know what parts of your migration you would like to adjust
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Have your requirements estimated
We'll research your application and get back to you with a total price and a scope of tasks.
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Migrate from EBC Group to USU Valuemation (ITSDM) everything
Transfer all your customer support information in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro run your USU Valuemation (ITSDM) import
Our team would be more than happy to run a custom migration if you have particular demands.
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