EBC Group to USU Smart Link
migration service
Extremely easy , no special knowledge or coding required. A complete EBC Group to USU Smart Link data migration software.
EBC Group to USU Smart Link
The best EBC Group to USU Smart Link tool made for you
There’s no need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.Save on your time and money
Skip the system analysis and code development processes. Simply choose what data you need to move and set off with the transition right away.Easy migration
No specific knowledge or skill needed. Just choose what data will go to the target system and enjoy the magic happening.Data completion
Transfer your help desk info in full to make sure that no ticket is missing essential customer service information.Easy process
You don’t have to bother about coding or constantly control each piece of info transferred.
Just link your source and target, tick what you need to take to a new database and allow the Migration Wizard deal with the rest for you.
Data dependency
Your information comes unite and we mean it.
Every email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction history.
Data protected
Your information is behind thick walls. Not even all our staff members have access to your passwords or other information.
You may rest assured that with HDM no data breaches will take place.
You control the process
Manage your customer data with our internal data mapper. Choose what goes where, set priorities, and even ditch the stuff you don’t like, all with our Migration Wizard.
Simple & effective
In just a couple of buttons to press it is possible to select the data arrangement, when it starts, and how.
Our software took customer experience as an essential factor and ensured that it will be possible to use the system to its fullest.
Customer service as priority
As a migration service provider, we strive to offer the best possible migration tool. However, our prime concern is customer support quality.
Proven by our many five-star reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to switch from EBC Group to USU Smart Link
Strong safety of your records
The migration is carried out over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to move your support service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and even custom fields , thus letting you ensure that the data end up in the right places in USU Smart Link.Next
Sustained association between object and people
When migrating your records from EBC Group to USU Smart Link we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from EBC Group to USU Smart Link
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from EBC Group to USU Smart Link work
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Get ready
Sign-up and go to our migration service.
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Link EBC Group
Choose and connect your EBC Group service desk with HDM.
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Link USU Smart Link
Give the right to access your USU Smart Link account.
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Describe your needs
Let us understand precisely what elements of your migration you would like to fine-tune
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Have your preferences estimated
We shall investigate your case and get back to you with a price range and a scope of work.
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Migrate from EBC Group to USU Smart Link everything
Transfer all your customer service records in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro run your USU Smart Link import
Our team would be more than happy to run a custom migration in case you have specific needs.
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