EBC Group to TOPdesk
migration service
Trouble-free , no special skill set or programming required. A complete EBC Group to TOPdesk data migration tool.
Trouble-free , no special skill set or programming required. A complete EBC Group to TOPdesk data migration tool.
No need to worry about scripting or continuously control each record moved.
Just link both platforms, choose what you want to migrate and let the system do the remainder.
Starting from the ticket requester to every comment author, all you records will keep their previous connections intact.
You don’t have to worry that some info will be lost and service quality will degrade. Everything will be waiting for you how you left it.
You data is everything which is why we developed a method that will keep your data safe and sound.
Neither hackers will have access to your accounts nor physical disasters will impact your data anyhow.
Pick data that will be moved by using our built-in data viewer.
From contacts to tickets to help center articles, you will be able to select anything you might actually need.
If this is your first migration, there’s no need to be concerned. Useful and simplified on-screen prompts will help you set up an accurate data import.
You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.
Apart from providing great customer support services, we always strive to develop our customer service.
As a company, we want you to enjoy friendly and helpful service, which is why we are continuously making great strides to enhance the core experience.
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We’re recognized for best support,
usability, and high ROI
in cloud migration.
Start off by preparing Agent profiles and all necessary custom fields in your new help desk. Now, get started on migrating your data from EBC Group to TOPdesk.
Complete the form with requested credentials to permit our data migration tool to access records from your current help desk.
Do the same action to connect our service with the new help desk and thereby make it possible to import the records.
Choose the information you want to migrate and set the ticket fields mapping, so the data could be transferred in line with your needs
Test out our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
When everything's tested, choose a quiet time with the least load on the support staff and begin migrating from EBC Group to TOPdesk.
We take the safety of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
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