EBC Group to TicketLab
migration service
Smooth , no special expertise or coding required. A complete EBC Group to TicketLab data migration instrument.
EBC Group to TicketLab
Your best tool for EBC Group to TicketLab data migration
No need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.Save on resources
Skip the platform analysis and script development processes. Just choose what data you need to move and start the transition immediately.Easy migration
No specific knowledge or skill needed. Just pick what data will go to the new system and enjoy the magic happening.Record completion
Transfer your help desk data in full to make certain that no ticket has lost critical customer support information.Automated migration
Afraid that you’ll need advanced skills to move your customer service data? Don’t be as we made sure that our tool user friendly as it can possibly be.
Link the help desks, select data, click ok, and you’re done!
Data dependency
Your information migrates complete , you can take our word.
Every email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction history.
Data protected
Your information is safe and sound with us. Not even all our employees can access to your credentials or records.
You can be certain with HDM no data breaches will take place.
You control the process
Manage your information with our in-app data mapping solution. Choose what goes where, set priorities, and even discard the things you don’t like, all within Migration Wizard.
Step-by-step instructions
If this is your first migration, worry not. Helpful and intuitive on-screen instructions will help you set up an accurate data import.
You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.
Customer priority
As a migration service provider, we work to deliver the most effective migration tool. However, our priority is customer service.
As evident by our many five-star reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to switch from EBC Group to TicketLab
Strong safety of your data
The migration is completed by the machine over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to migrate your customer care to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus letting you be sure that the records end up being in the right places in TicketLab.Next
Sustained connectivity between object and people
When migrating your data from EBC Group to TicketLab we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from EBC Group to TicketLab
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from EBC Group to TicketLab work
Prepare
Sign up and go to our migration tool.
Connect EBC Group
Select and link your EBC Group service desk with HDM.
Connect TicketLab
Grant access to your TicketLab account.
Explain your needs
Let us know what elements of your migration you want to tweak
Get your preferences estimated
We'll investigate your case and send you with a total price and a scope of tasks.
Migrate from EBC Group to TicketLab everything
Migrate all your customer support information in a single push.
Your data is in good hands
We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migrationLet a specialist run your TicketLab import
Our staff would be more than happy to run a personalized migration if you have special needs.
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