EBC Group to SysAid
migration service
Trouble-free , no special know how or coding required. A complete EBC Group to SysAid data migration software.
EBC Group to SysAid
The best EBC Group to SysAid tool made for you
There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.Save on your time and money
Avoid the system analysis and code development processes. Simply pick customer info you need to migrate and set off with the transition when comfortable.Simple transition process
No tech expertise needed. Just choose what data will go to the target solution and observe the miracle happening.Data structure maintenance
Move your help desk data in full to ensure that no ticket has lost critical customer service information.Automated tool
Afraid that you’ll need advanced skills to migrate your info? Don’t be as we ensured that our tool interface simple to use as it can possibly be.
Attach the help desks, choose data, click ok, and you’re done!
Preserved data links
Starting from the ticket requester to every comment author, all you records will keep their prior data structure intact.
You don’t have to worry that some data will be missing and service quality will degrade. Everything will be waiting for you how you left it.
Data safety is paramount
Information is key which is why we developed a tool that will keep your information safe and sound.
Neither hackers will have access to your accounts nor physical disasters will affect your data anyhow.
Data mapping
Choose records that will be migrated by using our built-in data viewer.
From contacts to tickets to knowledge base solutions, it will be possible to select just about everything you might actually need.
Efficient out-of-the-box solution
In just a few buttons to press you will be able to pick the data arrangement, when it starts, and how.
Our developers considered customer experience as an essential factor and made sure that you will be able to to take the full advantage of the tool easily.
Good service first
Except providing great customer service, we always want to improve our customer service.
As a company, we want you to have the best possible service, which is why we are constantly making great strides to increase the core experience.
Why you should use Help Desk Migration to migrate data from EBC Group to SysAid
Strong privacy of your data
The migration is completed by the machine over a protected connection, and all your credentials will instantly be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to transfer your customer support to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus letting you ensure that the data end up in the right places in SysAid.Next
Retained association between object and people
When migrating your records from EBC Group to SysAid we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from EBC Group to SysAid
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from EBC Group to SysAid work
-
Get ready
Start by setting up Agent profiles and all essential custom fields in the new help desk. Now, begin migrating your data from EBC Group to SysAid.
-
Link EBC Group
Fill in the form with requested credentials to make it possible for our data migration tool to access information from your current help desk.
-
Link SysAid
Do the same action to connect our service with the new help desk and thus make it possible to import the information.
-
Choose objects
Choose the records you need to migrate and set the ticket fields mapping, so the data could be moved based upon your needs
-
Migrate limited amount of data
Test out our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
-
Migrate to SysAid all data
When everything's tested, determine a quiet time with the least load on the support department and start migrating from EBC Group to SysAid.
Your data is in good hands
We take the safety of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert perform your SysAid import
Our team would be more than happy to perform a customized migration if you have special requirements.
Get a price estimation Blog Articles You Might Find Useful
Data Migration 101
How To Pick The Right Data Migration Tool
With so many data migration tools being released every year, picking one has become a task in itself. You have freeware options, paid solutions, custom-tailored…
Data Migration 101
Help Desk Migration vs Salesforce Migration Tool: Which Matches Your Goals Better?
If you haven’t already started evaluating alternatives for your Desk help desk, then it’s just about time to give it a thought. Chances are high…
Help Desk System Reviews
A Guide To Help Desk Software
What started as a helping system designed for a single purpose of documenting issues has evolved into a multi-billion dollar industry. Yes, we are talking…