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EBC Group to SteadyPoint Office 365 Help desk
migration service

Effortless , no special skill set or programming required. A complete EBC Group to SteadyPoint Office 365 Help desk data migration software.

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Your best tool for EBC Group to SteadyPoint Office 365 Help desk data migration

No need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Avoid complex data audit and code development processes. Just choose customer info you need to migrate and start the transition right away.
Easy transition process
No specific expertise required. Just choose what data will go to the new system and observe the miracle happening.
Record structure maintenance
Transfer your help desk data in full to ensure that no ticket has lost critical customer support information.
Easy procedure

You don’t have to bother about scripting or continuously watch each record moved.

Just link your source and target, pick what you need to take to a new database and let the tool do the remainder.

Data maintenance

Your customer info migrates complete , you can take our word.

Every email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction history.

Robust protection

Your customer data is safe and sound with us. Not even all our employees can access to your passwords or records.

You can be sure that with HDM no hacker attacks are possible.

Data mapping

Choose records that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, you will be able to pick just about everything you might actually need.

Efficient out-of-the-box solution

In only a few clicks it is possible to pick the data arrangement, when it goes, and in what order.

Our developers considered user experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.

Customer priority

As a data import service supplier, we strive to deliver the most effective migration tool. Yet, our prime concern is customer service.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from EBC Group to SteadyPoint Office 365 Help desk

Castle gates

Strong safety of your data

The migration is carried out over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus helping you to ensure that the records end up being in the right places in SteadyPoint Office 365 Help desk.

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Sustained relation between object and people

When migrating your data from EBC Group to SteadyPoint Office 365 Help desk we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from EBC Group to SteadyPoint Office 365 Help desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from EBC Group to SteadyPoint Office 365 Help desk work

  • Prepare

    Sign up and go to our migration wizard.

  • Connect EBC Group

    Select and link your EBC Group service desk with HDM.

  • Grant access to your SteadyPoint Office 365 Help desk account.

  • Outline your business needs

    Let us know what parts of your migration you want to modify

  • Get your needs estimated

    We shall investigate your application and send you with a the overall cost and a scope of tasks.

  • Migrate from EBC Group to SteadyPoint Office 365 Help desk everything

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your SteadyPoint Office 365 Help desk import

Our staff would be more than happy to perform a customized migration if you have special needs.
Get a price estimation

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