EBC Group to Spiceworks
migration service
Effortless , no special know how or programming required. A complete EBC Group to Spiceworks data migration instrument.
EBC Group to Spiceworks
Your best tool for EBC Group to Spiceworks data migration
No need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.Save on resources
Avoid complex data audit and script development processes. Simply decide on what data you need to migrate and set off with the transition when comfortable.Easy transition process
No specific expertise required. Just pick what data will go to the target platform and enjoy the miracle happening.Record structure maintenance
Transfer your help desk records in full to ensure that no ticket has lost critical customer service details.Automated migration
Scared that you’ll have to use advanced skills to migrate your info? Worry not as we made sure that our tool interface accessible as it can possibly be.
Connect the platforms, select records, click ok, and the migration is ready!
Data maintenance
Your customer info migrates unite and we mean it.
Each email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction history.
Robust protection
Your customer data is safe and sound with us. Not even all our employees have see your credentials or other information.
You may be certain with HDM no data breaches are possible.
You’re in charge
Take complete control of your customer data with our internal data mapper. Choose what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.
Guided migration
If this is your first migration, there’s no need to be concerned. Helpful and intuitive on-screen instructions will help you move your information accurately.
There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.
Customer priority
As a data import service supplier, we work to deliver the best possible migration tool. However, our priority is customer support quality.
Proven by our many five-star reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to migrate data from EBC Group to Spiceworks
Strong safety of your information
The migration is performed over a protected connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to transfer your customer support to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus helping you to be sure that the data end up in the right destinations in Spiceworks.Next
Sustained relation between object and people
When migrating your data from EBC Group to Spiceworks we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from EBC Group to Spiceworks
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from EBC Group to Spiceworks work
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Prepare
Start off by setting up Agent profiles and all needed custom fields in the new help desk. Now, get started on migrating your data from EBC Group to Spiceworks.
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Connect EBC Group
Fill in the form with requested credentials to make it possible for our data migration tool to fetch data from your current help desk.
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Connect Spiceworks
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the data.
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Choose objects
Choose the information you need to migrate and set the ticket fields mapping, so the records could be moved in line with your preferences
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Migrate small amount of data
Try out our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to Spiceworks everything
Once everything's tested, determine a quiet time with the least load on the support staff and begin migrating from EBC Group to Spiceworks.
Your data is in good hands
We take the security of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional perform your Spiceworks import
Our staff would be more than happy to perform a customized migration if you have special demands.
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