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EBC Group to Slaask
migration service

Smooth , no special know how or coding required. A complete EBC Group to Slaask data migration tool.

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Your best tool for EBC Group to Slaask data migration

No need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Avoid the platform analysis and tool development processes. Simply pick customer info you need to migrate and start the transition when comfortable.
Effortless transition process
No special expertise needed. Just select what data will go to the target solution and observe the miracle happening.
Record structure maintenance
Migrate your help desk records in full to make certain that no ticket is missing vital customer support details.
Effortless process

No need to worry about scripting or continuously watch each record moved.

Just link both platforms, tick what you need to take to a new database and let the Migration Wizard do the remainder.

From sender information to phone number connection, all you records will keep their previous data structure maintained.

You don’t have to worry that some info will be lost and service quality will decrease. Everything will be waiting for you how you left it.

Security is paramount

You data is key which is why we designed a system that will keep your data intact.

Neither sophisticated electronic attacks nor physical disasters will impact your data anyhow.

Data mapping

Pick data that will be migrated by using our pre-installed data viewer.

From contacts to tickets to help center solutions, you will be able to pick anything you might actually need.

Efficient out-of-the-box solution

In just a couple of buttons to press you will be able to pick the data arrangement, when it goes, and in what order.

Our software considered customer experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.

Customer service first

Apart from providing great customer support services, we always aim to improve our customer service.

As a company, we want you to enjoy friendly and helpful service, which is why we are constantly making great strides to improve the core experience.


Reasons to use Help Desk Migration to migrate data from EBC Group to Slaask

Castle gates

Strong security of your information

The migration is carried out over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you make sure that the data end up being in the right destinations in Slaask.

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Maintained relation between object and people

When migrating your data from EBC Group to Slaask we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from EBC Group to Slaask

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from EBC Group to Slaask work

  • Prepare

    Register and go to our migration service.

  • Choose and link your EBC Group support desk with HDM.

  • Grant access to your Slaask account.

  • Detail your business needs

    Let us understand precisely what aspects of your migration you wish to modify

  • Get your needs estimated

    We'll analyze your application and send you with a the overall cost and a scope of tasks.

  • Migrate from EBC Group to Slaask everything

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Slaask import

Our staff would be more than happy to perform a personalized migration in case you have particular requirements.
Get a price estimation

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