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EBC Group to ServiceNow
migration service

Effortless , no special know how or programming required. A complete EBC Group to ServiceNow data migration tool.

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Your best tool for EBC Group to ServiceNow data migration

No need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Avoid complex data audit and tool development processes. Just pick customer info you need to move and start the transition right away.
Effortless transition process
No special expertise required. Just select what data will go to the new solution and observe the magic happening.
Record structure maintenance
Migrate your help desk info in full to ensure that no ticket has lost critical customer support information.
Easy process

No need to worry about scripting or constantly control each piece of info moved.

Just attach both platforms, choose what you want to take to a new database and allow the system deal with the rest for you.

From sender information to phone number connection, all you records will keep their previous data structure maintained.

You don’t have to worry that some records will be missing and service quality will degrade. Everything will arrive how you expected.

Security is paramount

You data is key which is why we designed a system that will keep your customer records intact.

Neither hackers will have access to your accounts nor physical disasters will affect your data in any way.

You control the process

Take complete control of your information with our internal data mapping solution. Pick what goes where, set priorities, and even discard the things you don’t like, all with our Migration Wizard.

Guided migration

If this is your first migration, don’t worry. Helpful and insightful on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Customer service first

Outside of providing great customer support services, we always strive to improve our customer service.

As a company, we want you to experience best possible service, which is why we are always putting so much effort to improve the general experience.


Reasons to use Help Desk Migration to migrate data from EBC Group to ServiceNow

Castle gates

Strong security of your records

The migration is completed by the machine over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus helping you to make sure that the records end up being in the right places in ServiceNow.

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Maintained association between object and people

When migrating your data from EBC Group to ServiceNow we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from EBC Group to ServiceNow

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from EBC Group to ServiceNow work

  • Prepare

    Start with setting up Agent profiles and all necessary custom fields in your new help desk. Now, begin migrating your data from EBC Group to ServiceNow.

  • Fill out the form with required credentials to permit our data migration tool to retrieve records from your current help desk.

  • Repeat the same action to connect our service with the new help desk and thereby make it possible to import the records.

  • Choose objects

    Choose the data you need to migrate and set the ticket fields mapping, so the data could be moved according to your preferences

  • Migrate limited amount of data

    Test out our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to ServiceNow all data

    Once everything's tested out, determine a quiet time with the least load on the support staff and begin migrating from EBC Group to ServiceNow.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your ServiceNow import

Our staff would be more than happy to perform a customized migration if you have special requirements.
Get a price estimation

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