EBC Group to ServiceNow
migration service
Effortless , no special know how or programming required. A complete EBC Group to ServiceNow data migration tool.
EBC Group to ServiceNow
Your best tool for EBC Group to ServiceNow data migration
No need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.Save on resources
Avoid complex data audit and tool development processes. Just pick customer info you need to move and start the transition right away.Effortless transition process
No special expertise required. Just select what data will go to the new solution and observe the magic happening.Record structure maintenance
Migrate your help desk info in full to ensure that no ticket has lost critical customer support information.Easy process
No need to worry about scripting or constantly control each piece of info moved.
Just attach both platforms, choose what you want to take to a new database and allow the system deal with the rest for you.
Preserved data links
From sender information to phone number connection, all you records will keep their previous data structure maintained.
You don’t have to worry that some records will be missing and service quality will degrade. Everything will arrive how you expected.
Security is paramount
You data is key which is why we designed a system that will keep your customer records intact.
Neither hackers will have access to your accounts nor physical disasters will affect your data in any way.
You control the process
Take complete control of your information with our internal data mapping solution. Pick what goes where, set priorities, and even discard the things you don’t like, all with our Migration Wizard.
Guided migration
If this is your first migration, don’t worry. Helpful and insightful on-screen instructions will help you set up an accurate data import.
There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.
Customer service first
Outside of providing great customer support services, we always strive to improve our customer service.
As a company, we want you to experience best possible service, which is why we are always putting so much effort to improve the general experience.
Reasons to use Help Desk Migration to migrate data from EBC Group to ServiceNow
Strong security of your records
The migration is completed by the machine over a protected connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to transfer your customer care to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and even custom fields , thus helping you to make sure that the records end up being in the right places in ServiceNow.Next
Maintained association between object and people
When migrating your data from EBC Group to ServiceNow we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from EBC Group to ServiceNow
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from EBC Group to ServiceNow work
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Prepare
Start with setting up Agent profiles and all necessary custom fields in your new help desk. Now, begin migrating your data from EBC Group to ServiceNow.
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Link EBC Group
Fill out the form with required credentials to permit our data migration tool to retrieve records from your current help desk.
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Link ServiceNow
Repeat the same action to connect our service with the new help desk and thereby make it possible to import the records.
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Choose objects
Choose the data you need to migrate and set the ticket fields mapping, so the data could be moved according to your preferences
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Migrate limited amount of data
Test out our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to ServiceNow all data
Once everything's tested out, determine a quiet time with the least load on the support staff and begin migrating from EBC Group to ServiceNow.
Your data is in good hands
We take the security of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional perform your ServiceNow import
Our staff would be more than happy to perform a customized migration if you have special requirements.
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