EBC Group to ServiceDesk Plus
migration service
Effortless , no special expertise or programming required. A complete EBC Group to ServiceDesk Plus data migration tool.
Effortless , no special expertise or programming required. A complete EBC Group to ServiceDesk Plus data migration tool.
You don’t have to bother about coding or continuously watch each piece of info moved.
Just attach both platforms, tick what you want to migrate and allow the tool do the rest for you.
Starting from the ticket requester to every comment author, your entire database will keep their initial data structure intact.
You don’t have to worry that a part of the info will be lost and service quality will decrease. Everything will arrive how you expected.
Information is key which is why we developed a system that will keep your data intact.
Neither sophisticated electronic attacks nor physical disasters will impact your data in any way.
Manage your customer data with our in-app data mapping solution. Select what goes where, set priorities, and even ditch the stuff you need, all within Migration Wizard.
If you are new to data migrations, there’s no need to be concerned. Useful and intuitive on-screen instructions will help you set up an accurate data import.
There’s no need to concern that you’ll be confused with terms and tech jargon.
Except producing great customer service, we always strive to develop our customer service.
As a team, we want you to enjoy friendly and helpful service, which is why we are constantly putting so much effort to increase the general experience.
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with replies, notes and attachments
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We’re recognized for best support,
usability, and high ROI
in cloud migration.
Start with creating Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from EBC Group to ServiceDesk Plus.
Fill in the form with necessary credentials to make it possible for our data migration tool to access records from your current help desk.
Do the same action to integrate our service with the new help desk and thus make it possible to import the records.
Select the information you want to migrate and set the ticket fields mapping, so the records could be transferred based upon your preferences
Try out our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
Once everything's tested out, choose a quiet time with the minimal load on the support team and start migrating from EBC Group to ServiceDesk Plus.
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
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