EBC Group to SolarWinds Service Desk (Samanage)
migration service
Effortless , no special know how or coding required. A complete EBC Group to SolarWinds Service Desk (Samanage) data migration software.
EBC Group to SolarWinds Service Desk (Samanage)
Your best tool for EBC Group to SolarWinds Service Desk (Samanage) data migration
No need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of easy steps.Save on resources
Avoid the platform analysis and code development processes. Just pick what data you need to migrate and start the transition when comfortable.Effortless transition process
No special expertise needed. Just choose what data will go to the new solution and enjoy the miracle happening.Record structure maintenance
Migrate your help desk data in full to ensure that no ticket is missing critical customer support details.Easy process
No need to worry about scripting or constantly watch each piece of info moved.
Just link your source and target, tick what you need to take to a new database and let the system deal with the rest for you.
Data maintenance
Your information comes complete , you can take our word.
Each email, every ticket, and every user profile will arrive filled with its attachments, contact connections, and interaction history.
Robust protection
Your information is behind impenetrable walls. Not even all our employees can see your credentials or records.
You may be certain with HDM no hacker attacks will take place.
You control the process
Manage your customer data with our internal data mapping solution. Choose what goes where, set priorities, and even discard the things you don’t like, all within Migration Wizard.
Efficient out-of-the-box solution
In just a couple of clicks you will be able to select what goes where, when it goes, and how.
Our tech engineers considered customer experience as an essential factor and ensured that it will be possible to to take the full advantage of the tool easily.
Customer priority
As a data import service provider, we strive to deliver the most effective migration tool. However, our priority is customer service.
Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to migrate data from EBC Group to SolarWinds Service Desk (Samanage)
Strong security of your data
The migration is conducted over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to transfer your customer service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus letting you ensure that the records end up being in the right destinations in SolarWinds Service Desk (Samanage).Next
Maintained link between object and people
When migrating your data from EBC Group to SolarWinds Service Desk (Samanage) we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from EBC Group to SolarWinds Service Desk (Samanage)
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from EBC Group to SolarWinds Service Desk (Samanage) work
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Prepare
Start by setting up Agent profiles and all essential custom fields in your new help desk. Now, begin migrating your data from EBC Group to SolarWinds Service Desk (Samanage).
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Connect EBC Group
Fill in the form with requested credentials to make it possible for our data migration tool to fetch information from your current help desk.
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Link SolarWinds Service Desk (Samanage)
Do the same action to integrate our service with the new help desk and thereby make it possible to import the records.
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Choose objects
Choose the data you need to migrate and set the ticket fields mapping, so the records could be transferred according to your needs
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Migrate small amount of data
Try out our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to SolarWinds Service Desk (Samanage) all data
Once everything's tested, determine a quiet time with the minimal load on the support staff and begin migrating from EBC Group to SolarWinds Service Desk (Samanage).
Your data is in good hands
We take the security of your data seriously, so we apply, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional perform your SolarWinds Service Desk (Samanage) import
Our staff would be more than happy to perform a customized migration in case you have special requirements.
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