EBC Group to Salesforce Service Cloud
migration service
Extremely easy , no special skill set or coding required. A complete EBC Group to Salesforce Service Cloud data migration software.
EBC Group to Salesforce Service Cloud
The best EBC Group to Salesforce Service Cloud tool made for you
There’s no need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.Save on your time and money
Avoid the system analysis and code development processes. Simply choose what data you need to migrate and start the transition when comfortable.Effortless transition process
No special expertise needed. Just choose what data will go to the target system and enjoy the miracle happening.Data structure maintenance
Migrate your help desk records in full to ensure that no ticket is missing essential customer support information.Automated tool
Scared that you’ll need special skills to migrate your customer service data? Don’t be as we ensured that our tool is as easy to use as it can possibly be.
Link the help desks, select data, click ok, and the migration is ready!
Intact data links
From sender information to phone number connection, all you records will keep their previous connections maintained.
You don’t have to worry that a part of the info will be missing and service quality will decrease. Everything will be waiting for you where you expected.
Security is paramount
You data is everything which is why we designed a method that will keep your data safe and sound.
Neither sophisticated electronic attacks nor physical disasters will touch your records in any way.
Data mapping
Choose records that will be migrated by using our pre-installed data viewer.
From contacts to tickets to knowledge base solutions, you will be able to pick just about everything you might ever need.
Efficient out-of-the-box solution
In just a couple of buttons to press it is possible to select the data arrangement, when it goes, and in what order.
Our software took customer experience as a priority and made sure that it will be possible to use the system to its fullest.
Good service first
Outside of providing great customer support services, we always want to improve our customer service.
As a team, we want you to enjoy best possible service, which is why we are continuously making great strides to enhance the general experience.
Why you should use Help Desk Migration to migrate data from EBC Group to Salesforce Service Cloud
Strong security of your information
The migration is performed over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is simple to transfer your support service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard as well as custom fields , thus letting you ensure that the data end up being in the right places in Salesforce Service Cloud.Next
Maintained link between object and people
When migrating your records from EBC Group to Salesforce Service Cloud we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from EBC Group to Salesforce Service Cloud
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from EBC Group to Salesforce Service Cloud work
-
Get ready
Start off by setting up Agent profiles and all essential custom fields in the new help desk. Now, begin the process of migrating your data from EBC Group to Salesforce Service Cloud.
-
Link EBC Group
Fill in the form with required credentials to make it possible for our data migration tool to retrieve records from your current help desk.
-
Link Salesforce Service Cloud
Repeat the same action to connect our service with the new help desk and thereby make it possible to import the information.
-
Choose objects
Select the information you need to migrate and set the ticket fields mapping, so the records could be migrated in line with your preferences
-
Migrate limited amount of data
Try our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
-
Migrate to Salesforce Service Cloud everything
Once everything's tested, determine a quiet time with the least load on the support department and begin migrating from EBC Group to Salesforce Service Cloud.
Your data is in good hands
We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro perform your Salesforce Service Cloud import
Our team would be more than happy to perform a customized migration in case you have specific needs.
Get a price estimation Blog Articles You Might Find Useful
Help Desk System Reviews
CRM or Help Desk — What’s the Difference Anyway?
The modern business structure splits into two these days. One is team CRM and the other is team Help Desk. “But why the divide? Aren’t…
Data Migration 101
Rules To Follow During A Data Migration
Now some of you might already know this but it goes without saying, data migration is a lengthy process that requires careful planning and execution.…
Help Desk System Reviews
Helpdesk with Chat: Easy Way to Better Customer Service
What sets your business apart from other companies who offer the same thing? The answer is quite simple: outstanding, timely customer service. Getting a response…