EBC Group to Requestor
migration service
Trouble-free , no special skill set or programming required. A complete EBC Group to Requestor data migration software.
EBC Group to Requestor
The best EBC Group to Requestor tool made for you
There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.Save on your time and money
Avoid complex data audit and code development processes. Just pick the records you need to transfer and start the transition when comfortable.Simple transition process
No tech expertise required. Just choose what data will go to the new solution and see the wonders happening.Data structure maintenance
Move your help desk data in full to make certain that no ticket has lost critical customer support details.Automated tool
Afraid that you’ll have to use advanced skills to move your customer service data? Worry not as we ensured that our tool simple to use as it can possibly be.
Attach the help desks, choose data, click ok, and you’re done!
Intact data links
Starting from the ticket requester to every comment author, all you records will keep their initial data structure intact.
You don’t have to worry that a part of the records will be lost and service quality will degrade. Everything will arrive how you expected.
Data safety is paramount
Information is key which is why we developed a system that will keep your customer records safe and sound.
Neither hackers will have access to your accounts nor physical disasters will impact your data in any way.
You control the process
Manage your information with our in-app data mapping solution. Select what goes where, set priorities, and even ditch the things you need, all with our Migration Wizard.
Guided migration
If you are new to data migrations, don’t worry. Useful and insightful on-screen instructions will help you set up an accurate data import.
There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.
Customer service first
Except providing great customer service, we always want to improve our customer service.
As a team, we want you to experience friendly and helpful service, which is why we are always putting so much effort to enhance the general experience.
Why you should use Help Desk Migration to migrate data from EBC Group to Requestor
Strong privacy of your data
The migration is performed over a protected connection, and all your credentials will immediately be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to migrate your customer care to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus helping you to ensure that the records end up being in the right destinations in Requestor.Next
Retained association between object and people
When migrating your records from EBC Group to Requestor we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from EBC Group to Requestor
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from EBC Group to Requestor work
Get ready
Sign up and go to our migration wizard.
Connect EBC Group
Pick and link your EBC Group support desk with HDM.
Link Requestor
Grant the right to access your Requestor account.
Describe your business needs
Let us understand precisely what components of your migration you wish to tweak
Get your requirements estimated
We'll research your application and get back to you with a cost and a scope of tasks.
Migrate from EBC Group to Requestor all data
Migrate all your customer service information in a single push.
Your data is in good hands
We take the safety of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migrationLet an expert perform your Requestor import
Our team would be more than happy to perform a personalized migration if you have special requirements.
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