EBC Group to Re:Desk
migration service
Trouble-free , no special expertise or coding required. A complete EBC Group to Re:Desk data migration tool.
EBC Group to Re:Desk
The best EBC Group to Re:Desk tool made for you
There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.Save on your time and money
Skip the system analysis and tool development processes. Just choose what data you need to move and set off with the transition immediately.Effortless migration
No special knowledge or skill needed. Just select what data will go to the new system and enjoy the magic happening.Data completion
Migrate your help desk info in full to make certain that no ticket has lost critical customer support information.Effortless process
You don’t have to bother about scripting or constantly watch each piece of info moved.
Just attach your source and target, pick what you want to take to a new database and let the system deal with the rest for you.
Data dependency
Your information migrates complete , you can take our word.
Every email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction history.
Data protected
Your information is safe and sound with us. Not even all our employees can access to your credentials or other information.
You may rest assured that with HDM no hacker attacks are possible.
You’re in control
Take complete control of your information with our in-app data mapper. Choose what goes where, set priorities, and even ditch the things you don’t like, all within Migration Wizard.
Guided migration
If you are new to data migrations, don’t worry. Helpful and insightful on-screen instructions will help you set up an accurate data import.
There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer service as priority
As a migration service provider, we aim to deliver the most effective migration tool. However, our priority is customer support quality.
Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to switch from EBC Group to Re:Desk
Strong security of your records
The migration is performed over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to migrate your customer support to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and even custom fields , thus letting you make sure that the records end up being in the right places in Re:Desk.Next
Maintained connection between object and people
When migrating your records from EBC Group to Re:Desk we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from EBC Group to Re:Desk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from EBC Group to Re:Desk work
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Get ready
Sign-up and go to our migration tool.
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Connect EBC Group
Select and link your EBC Group service desk with HDM.
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Connect Re:Desk
Give the right to access your Re:Desk account.
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Describe your requirements
Let us know what parts of your migration you want to tweak
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Have your preferences estimated
We will research your case and send you with a the overall cost and a scope of tasks.
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Migrate from EBC Group to Re:Desk all data
Move all your customer service information in a single push.
Your data is in good hands
We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert run your Re:Desk import
Our team would be more than happy to run a personalized migration if you have special needs.
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