EBC Group to Re:Desk
migration service

Trouble-free , no special expertise or coding required. A complete EBC Group to Re:Desk data migration tool.

More details
Secure and Reputable
Your passwords along with records are safe with us and will be used for import only.
Quick and Easy
Help Desk Migration does not require any special expertise or knowledge to get started with the migration.
Full & Precise
We've considered all significant peculiarities of different helpdesks to help you accurately and efficiently migrate large amounts of data

Why you should use Help Desk Migration to switch from EBC Group to Re:Desk

Strong security of your records

The migration is performed over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it is easy to migrate your customer support to a new helpdesk without involving the IT department

Next

Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you make sure that the records end up being in the right places in Re:Desk.

Next

Maintained connection between object and people

When migrating your records from EBC Group to Re:Desk we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

Next


What you may migrate from EBC Group to Re:Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


In what way does data migration from EBC Group to Re:Desk work

  • Get ready

    Sign-up and go to our migration tool.

  • Connect EBC Group

    Select and link your EBC Group service desk with HDM.

  • Connect Re:Desk

    Give the right to access your Re:Desk account.

  • Describe your requirements

    Let us know what parts of your migration you want to tweak

  • Have your preferences estimated

    We will research your case and send you with a the overall cost and a scope of tasks.

  • Migrate from EBC Group to Re:Desk all data

    Move all your customer service information in a single push.


Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.

Read our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
Contact us
Any modules, any requirements.
Request custom migration
Start new estimation
Just a moment...
Have any questions?
Talk to an Expert

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your Re:Desk import

Our team would be more than happy to run a personalized migration if you have special needs.
Get a price estimation

© 2020
Help Desk Migration service


Book a Call
cancel
%s
— %s
We use cookies to ensure you get the best experience on our website. By continuing, you consent with our privacy and cookie policy .
Okay