EBC Group to Qelp
migration service
Smooth , no special know how or coding required. A complete EBC Group to Qelp data migration instrument.
EBC Group to Qelp
Your best tool for EBC Group to Qelp data migration
No need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.Save on resources
Avoid the platform analysis and script development processes. Simply choose what data you need to migrate and start the transition immediately.Easy transition process
No specific expertise needed. Just pick what data will go to the target system and enjoy the miracle happening.Record structure maintenance
Transfer your help desk data in full to make sure that no ticket has lost essential customer support information.Effortless process
You don’t have to bother about coding or constantly control each record moved.
Just attach both platforms, choose what you need to migrate and allow the tool deal with the remainder.
Preserved connections
Starting from the ticket requester to every comment author, your entire database will keep their initial connections intact.
You don’t have to worry that a part of the data will be missing and service quality will degrade. Everything will be waiting for you how you expected.
Data safety is priority
You data is everything which is why we developed a tool that will keep your information safe and sound.
Neither hackers will have access to your accounts nor physical disasters will touch your data in any way.
Data mapping
Select information that will be migrated by using our pre-installed data viewer.
From contacts to tickets to knowledge base solutions, you will be able to pick anything you might actually need.
Efficient out-of-the-box solution
In just a few buttons to press it is possible to select the data arrangement, when it goes, and in what order.
Our software considered user experience as an essential factor and ensured that it will be possible to use the system to its fullest.
Great service first
Outside of producing great customer support services, we always aim to improve our customer service.
As a team, we want you to have the best possible service, which is why we are continuously making great strides to improve the general experience.
Reasons to use Help Desk Migration to migrate data from EBC Group to Qelp
Strong safety of your data
The migration is completed by the machine over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to move your customer care to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus letting you be sure that the data end up being in the right places in Qelp.Next
Sustained connection between object and people
When migrating your data from EBC Group to Qelp we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from EBC Group to Qelp
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from EBC Group to Qelp work
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Prepare
Sign up and go to our migration tool.
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Connect EBC Group
Choose and link your EBC Group service desk with HDM.
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Link Qelp
Grant access to your Qelp account.
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Detail your needs
Let us know exactly what elements of your migration you need to fine-tune
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Have your requirements estimated
We shall investigate your case and get back to you with a the overall cost and a scope of tasks.
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Migrate from EBC Group to Qelp all data
Transfer all your customer support records in a single push.
Your data is in good hands
We take the protection of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist perform your Qelp import
Our staff would be more than happy to perform a custom migration if you have specific needs.
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