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EBC Group to Qelp
migration service

Smooth , no special know how or coding required. A complete EBC Group to Qelp data migration instrument.

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Your best tool for EBC Group to Qelp data migration

No need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Avoid the platform analysis and script development processes. Simply choose what data you need to migrate and start the transition immediately.
Easy transition process
No specific expertise needed. Just pick what data will go to the target system and enjoy the miracle happening.
Record structure maintenance
Transfer your help desk data in full to make sure that no ticket has lost essential customer support information.
Effortless process

You don’t have to bother about coding or constantly control each record moved.

Just attach both platforms, choose what you need to migrate and allow the tool deal with the remainder.

Preserved connections

Starting from the ticket requester to every comment author, your entire database will keep their initial connections intact.

You don’t have to worry that a part of the data will be missing and service quality will degrade. Everything will be waiting for you how you expected.

Data safety is priority

You data is everything which is why we developed a tool that will keep your information safe and sound.

Neither hackers will have access to your accounts nor physical disasters will touch your data in any way.

Data mapping

Select information that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, you will be able to pick anything you might actually need.

Efficient out-of-the-box solution

In just a few buttons to press it is possible to select the data arrangement, when it goes, and in what order.

Our software considered user experience as an essential factor and ensured that it will be possible to use the system to its fullest.

Great service first

Outside of producing great customer support services, we always aim to improve our customer service.

As a team, we want you to have the best possible service, which is why we are continuously making great strides to improve the general experience.


Reasons to use Help Desk Migration to migrate data from EBC Group to Qelp

Castle gates

Strong safety of your data

The migration is completed by the machine over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you be sure that the data end up being in the right places in Qelp.

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Sustained connection between object and people

When migrating your data from EBC Group to Qelp we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from EBC Group to Qelp

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from EBC Group to Qelp work

  • Prepare

    Sign up and go to our migration tool.

  • Connect EBC Group

    Choose and link your EBC Group service desk with HDM.

  • Grant access to your Qelp account.

  • Detail your needs

    Let us know exactly what elements of your migration you need to fine-tune

  • Have your requirements estimated

    We shall investigate your case and get back to you with a the overall cost and a scope of tasks.

  • Migrate from EBC Group to Qelp all data

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Qelp import

Our staff would be more than happy to perform a custom migration if you have specific needs.
Get a price estimation

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