EBC Group to Planio
migration service
Smooth , no special expertise or programming required. A complete EBC Group to Planio data migration tool.
EBC Group to Planio
Your best tool for EBC Group to Planio data migration
No need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.Save on resources
Skip complex data audit and tool development processes. Simply choose what data you need to transfer and set off with the transition when comfortable.Easy migration
No specific knowledge or skill required. Just select what data will go to the target system and enjoy the wonders happening.Record completion
Transfer your help desk records in full to make sure that no ticket has lost critical customer support information.Effortless procedure
No need to worry about coding or constantly watch each record moved.
Just attach your source and target, tick what you want to migrate and allow the tool deal with the remainder.
Data dependency
Your customer info migrates unite , you can take our word.
Every email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction archive.
Data protected
Your customer data is safe and sound with us. Not even all our employees can access to your credentials or other information.
You may be certain with HDM no hacker attacks are possible.
Record mapping
Select data that will be migrated by using our pre-installed data viewer.
From contacts to tickets to knowledge base articles, it will be possible to select anything you might actually need.
Step-by-step instructions
If this is your first migration, there’s no need to be concerned. Helpful and simplified on-screen prompts will help you set up an accurate data import.
There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.
Customer priority
As a migration service supplier, we aim to deliver the most effective migration tool. However, our priority is customer support quality.
Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to switch from EBC Group to Planio
Strong safety of your information
The migration is conducted over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to move your customer support to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus helping you to make sure that the data end up being in the right places in Planio.Next
Sustained relation between object and people
When migrating your data from EBC Group to Planio we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from EBC Group to Planio
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from EBC Group to Planio work
Prepare
Register and go to our migration wizard.
Connect EBC Group
Opt and link your EBC Group service desk with HDM.
Connect Planio
Give the right to access your Planio account.
Clarify your needs
Let us know what components of your migration you would like to modify
Get your needs estimated
We will analyze your case and send you with a the overall cost and a scope of tasks.
Migrate from EBC Group to Planio all data
Move all your customer support information in a single push.
Your data is in good hands
We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migrationLet a specialist run your Planio import
Our staff would be more than happy to run a custom migration if you have special needs.
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