EBC Group to Paldesk
migration service
Trouble-free , no special knowledge or programming required. A complete EBC Group to Paldesk data migration instrument.
EBC Group to Paldesk
The best EBC Group to Paldesk tool made for you
There’s no need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.Save on your time and money
Skip complex data audit and script development processes. Just decide on customer info you need to move and start the transition right away.Easy migration
No specific knowledge or skill required. Just pick what data will go to the new platform and observe the magic happening.Data completion
Transfer your help desk info in full to make sure that no ticket has lost essential customer service information.Easy process
No need to worry about scripting or continuously watch each record moved.
Just link both platforms, pick what you need to take to a new database and let the Migration Wizard deal with the remainder.
Preserved data links
Starting from the ticket requester to every comment author, your entire database will keep their initial data structure untouched.
You don’t have to worry that some info will be lost and service quality will decrease. Everything will be waiting for you how you left it.
Data safety is priority
Information is key which is why we created a tool that will keep your data safe and sound.
Neither sophisticated electronic attacks nor physical disasters will affect your data anyhow.
Record mapping
Select information that will be moved by using our built-in data viewer.
From contacts to tickets to knowledge base articles, you will be able to select just about everything you might actually need.
Simple & effective
In only a few clicks it will be possible to pick what goes where, when it goes, and how.
Our software considered customer experience as an essential factor and ensured that you will be able to to take the full advantage of the tool easily.
Customer service first
Apart from producing great customer service, we always strive to improve our customer service.
As a company, we want you to enjoy friendly and helpful service, which is why we are continuously making great strides to enhance the core experience.
Why you should use Help Desk Migration to switch from EBC Group to Paldesk
Strong safety of your records
The migration is done over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to move your customer support to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and even custom fields , thus helping you to be sure that the records end up in the right places in Paldesk.Next
Sustained relation between object and people
When migrating your records from EBC Group to Paldesk we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from EBC Group to Paldesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from EBC Group to Paldesk work
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Get ready
Sign-up and go to our migration software.
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Connect EBC Group
Pick and connect your EBC Group service desk with HDM.
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Connect Paldesk
Grant the right to access your Paldesk account.
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Describe your requirements
Let us understand precisely what elements of your migration you need to tweak
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Get your preferences estimated
We shall analyze your application and send you with a total price and a scope of tasks.
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Migrate from EBC Group to Paldesk everything
Move all your customer service records in a single push.
Your data is in good hands
We take the safety of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert run your Paldesk import
Our team would be more than happy to run a custom migration if you have specific demands.
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