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EBC Group to MSP Anywhere
migration service

Smooth , no special know how or coding required. A complete EBC Group to MSP Anywhere data migration tool.

More details

Your best tool for EBC Group to MSP Anywhere data migration

No need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Avoid the platform analysis and tool development processes. Just choose the records you need to transfer and start the transition right away.
Easy transition process
No specific expertise needed. Just select what data will go to the new system and see the wonders happening.
Record structure maintenance
Transfer your help desk info in full to make certain that no ticket has lost critical customer support details.
Simple and easy process

No need to worry about scripting or continuously control each piece of info transferred.

Just link both platforms, tick what you want to take to a new database and allow the tool deal with the remainder.

Intact connections

From sender information to phone number connection, your entire database will keep their prior data structure untouched.

You don’t have to worry that some records will be lost and service quality will degrade. Everything will arrive where you left it.

Security is priority

Information is key which is why we created a method that will keep your customer records safe and sound.

Neither hackers will have access to your accounts nor physical disasters will touch your records anyhow.

You’re in charge

Take complete control of your customer data with our in-app data mapping solution. Choose what goes where, set priorities, and even discard the things you need, all with our Migration Wizard.

Guided migration

If this is your first migration, don’t worry. Useful and simplified on-screen instructions will help you move your information accurately.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Good service first

Outside of producing great customer service, we always want to improve our customer service.

As a company, we want you to experience friendly and helpful service, which is why we are continuously putting so much effort to increase the core experience.


Reasons to use Help Desk Migration to migrate data from EBC Group to MSP Anywhere

Castle gates

Strong safety of your records

The migration is conducted over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus letting you make sure that the records end up being in the right destinations in MSP Anywhere.

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Sustained association between object and people

When migrating your data from EBC Group to MSP Anywhere we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from EBC Group to MSP Anywhere

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from EBC Group to MSP Anywhere work

  • Prepare

    Sign-up and go to our migration service.

  • Connect EBC Group

    Pick and link your EBC Group support desk with HDM.

  • Connect MSP Anywhere

    Grant access to your MSP Anywhere account.

  • Express your requirements

    Let us know what aspects of your migration you need to tweak

  • Get your preferences estimated

    We will research your application and get back to you with a price range and a scope of work.

  • Migrate from EBC Group to MSP Anywhere everything

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your MSP Anywhere import

Our staff would be more than happy to perform a personalized migration if you have special needs.
Get a price estimation

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