EBC Group to LiveChat
migration service
Effortless , no special expertise or programming required. A complete EBC Group to LiveChat data migration instrument.
EBC Group to LiveChat
Your best tool for EBC Group to LiveChat data migration
No need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.Save on resources
Skip complex data audit and script development processes. Just decide on what data you need to move and start the transition right away.Easy migration
No specific knowledge or skill required. Just pick what data will go to the new platform and enjoy the magic happening.Record completion
Transfer your help desk records in full to ensure that no ticket has lost critical customer support details.Effortless process
No need to worry about coding or constantly control each record moved.
Just link your source and target, pick what you want to take to a new database and allow the Migration Wizard deal with the rest for you.
Data dependency
Your customer info migrates complete , you can take our word.
Each email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction archive.
Data protected
Your customer data is safe and sound with us. Not even all our employees can see your passwords or records.
You may rest assured that with HDM no data breaches will take place.
Record mapping
Choose information that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center solutions, you will be able to select anything you might ever need.
Guided migration
If this is your first migration, there’s no need to be concerned. Helpful and simplified on-screen prompts will help you set up an accurate data import.
You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer priority
As a migration service supplier, we work to deliver the most effective migration tool. However, our prime concern is customer service.
Proven by our many five-star user reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to switch from EBC Group to LiveChat
Strong safety of your information
The migration is completed by the machine over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to transfer your customer care to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus helping you to be sure that the records end up being in the right destinations in LiveChat.Next
Sustained relation between object and people
When migrating your data from EBC Group to LiveChat we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from EBC Group to LiveChat
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from EBC Group to LiveChat work
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Prepare
Start off by setting up Agent profiles and all needed custom fields in your new help desk. Now, get started on migrating your data from EBC Group to LiveChat.
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Connect EBC Group
Fill out the form with necessary credentials to permit our data migration tool to retrieve information from your current help desk.
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Link LiveChat
Do the same action to integrate our service with the new help desk and thus make it possible to import the data.
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Choose objects
Choose the information you need to migrate and set the ticket fields mapping, so the data could be migrated according to your needs
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Migrate small amount of data
Try our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to LiveChat all data
Once everything's validated, choose a quiet time with the least load on the support team and start migrating from EBC Group to LiveChat.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional run your LiveChat import
Our staff would be more than happy to run a customized migration if you have special demands.
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