EBC Group to LiveHelpNow
migration service

Extremely easy , no special know how or coding required. A complete EBC Group to LiveHelpNow data migration instrument.

More details
Trustworthy and Safe
Your passwords along with data are safe with us and will be used for import only.
Fast and Understandable
Help Desk Migration does not require any specific competencies or knowledge to get started with the migration.
Complete & Accurate
We've handled all major peculiarities of different helpdesks to help you accurately and efficiently migrate massive volumes of data

Why you should use Help Desk Migration to migrate data from EBC Group to LiveHelpNow

Strong safety of your data

The migration is done over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it certainly is simple to transfer your customer care to a new helpdesk without involving the IT department

Next

Upper-level data mapping

Our system allows mapping standard and custom fields , thus letting you be sure that the data end up being in the right places in LiveHelpNow.

Next

Sustained association between object and people

When migrating your records from EBC Group to LiveHelpNow we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

Next


What you may migrate from EBC Group to LiveHelpNow

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


In what way does data migration from EBC Group to LiveHelpNow work

  • Get ready

    Sign up and go to our migration service.

  • Connect EBC Group

    Choose and link your EBC Group service desk with HDM.

  • Connect LiveHelpNow

    Give access to your LiveHelpNow account.

  • Express your needs

    Let us understand precisely what elements of your migration you would like to tweak

  • Get your needs estimated

    We'll analyze your case and send you with a total price and a scope of work.

  • Migrate from EBC Group to LiveHelpNow everything

    Move all your customer support records in a single push.


Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.

Go through our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
Contact us
Any modules, any requirements.
Request custom migration
Start new estimation
Just a moment...
Have any questions?
Talk to an Expert

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your LiveHelpNow import

Our team would be more than happy to perform a customized migration if you have particular requirements.
Get a price estimation

© 2020
Help Desk Migration service


Book a Call
cancel
%s
— %s
We use cookies to ensure you get the best experience on our website. By continuing, you consent with our privacy and cookie policy .
Okay