EBC Group to KronoDesk
migration service
Smooth , no special expertise or coding required. A complete EBC Group to KronoDesk data migration software.
EBC Group to KronoDesk
Your best tool for EBC Group to KronoDesk data migration
No need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.Save on resources
Skip the platform analysis and code development processes. Simply pick what data you need to migrate and set off with the transition right away.Easy migration
No specific knowledge or skill needed. Just choose what data will go to the target solution and enjoy the miracle happening.Record completion
Transfer your help desk data in full to make sure that no ticket has lost vital customer support information.Simple and easy procedure
You don’t have to bother about scripting or constantly control each piece of info transferred.
Just attach your source and target, choose what you need to migrate and allow the system deal with the remainder.
Data dependency
Your information migrates unite , you can take our word.
Every email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction history.
Data protected
Your information is safe and sound with us. Not even all our team members can access to your passwords or other information.
You may be sure that with HDM no data breaches are possible.
You’re in charge
Take complete control of your customer data with our in-app data mapper. Select what goes where, set priorities, and even ditch the things you don’t like, all with our Migration Wizard.
Simple & effective
In just a few buttons to press you will be able to select the data arrangement, when it starts, and how.
Our developers took user experience as a priority and ensured that you will be able to use the system to its fullest.
Customer priority
As a migration service provider, we strive to propose the most effective migration tool. However, our prime concern is customer support quality.
Proven by our many five-star reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to switch from EBC Group to KronoDesk
Strong safety of your data
The migration is performed over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to move your customer support to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus letting you ensure that the data end up being in the right places in KronoDesk.Next
Sustained association between object and people
When migrating your data from EBC Group to KronoDesk we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from EBC Group to KronoDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from EBC Group to KronoDesk work
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Prepare
Sign up and go to our migration service.
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Connect EBC Group
Opt and link your EBC Group service desk with HDM.
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Link KronoDesk
Give the right to access your KronoDesk account.
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Outline your needs
Let us understand precisely what aspects of your migration you need to tweak
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Have your requirements estimated
We shall research your case and get back to you with a price range and a scope of work.
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Migrate from EBC Group to KronoDesk all data
Migrate all your customer service records in a single push.
Your data is in good hands
We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist run your KronoDesk import
Our staff would be more than happy to run a custom migration if you have particular requirements.
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