EBC Group to KronoDesk
migration service

Smooth , no special expertise or coding required. A complete EBC Group to KronoDesk data migration software.

More details
Trustworthy and Safe
Your passwords as well as records are safe with us and will be used for import only.
Fast and Easy
Help Desk Migration does not require any specific expertise or knowledge to get started with the migration.
Complete & Precise
We've tackled all major peculiarities of different helpdesks to help you accurately and efficiently migrate massive volumes of data

Reasons to use Help Desk Migration to switch from EBC Group to KronoDesk

Strong safety of your data

The migration is performed over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it really is easy to move your customer support to a new helpdesk without involving the IT department

Next

Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you ensure that the data end up being in the right places in KronoDesk.

Next

Sustained association between object and people

When migrating your data from EBC Group to KronoDesk we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

Next


What you may migrate from EBC Group to KronoDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from EBC Group to KronoDesk work

  • Prepare

    Sign up and go to our migration service.

  • Connect EBC Group

    Opt and link your EBC Group service desk with HDM.

  • Give the right to access your KronoDesk account.

  • Outline your needs

    Let us understand precisely what aspects of your migration you need to tweak

  • Have your requirements estimated

    We shall research your case and get back to you with a price range and a scope of work.

  • Migrate from EBC Group to KronoDesk all data

    Migrate all your customer service records in a single push.


Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.

Go through our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
Contact us
Any modules, any requirements.
Request custom migration
Start new estimation
Just a moment...
Have any questions?
Talk to an Expert

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your KronoDesk import

Our staff would be more than happy to run a custom migration if you have particular requirements.
Get a price estimation

© 2020
Help Desk Migration service


Book a Call
cancel
%s
— %s
We use cookies to ensure you get the best experience on our website. By continuing, you consent with our privacy and cookie policy .
Okay