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EBC Group to Keeping.com
migration service

Effortless , no special expertise or coding required. A complete EBC Group to Keeping.com data migration instrument.

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Your best tool for EBC Group to Keeping.com data migration

No need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Skip the platform analysis and script development processes. Just decide on what data you need to transfer and start the transition immediately.
Easy migration
No specific knowledge or skill needed. Just pick what data will go to the new platform and enjoy the wonders happening.
Record completion
Transfer your help desk records in full to make certain that no ticket is missing critical customer support information.
Automated migration

Scared that you’ll need special skills to move your customer service data? Don’t be as we made sure that our tool simple to use as it can possibly be.

Attach the help desks, select records, click ok, and you’re done!

Data dependency

Your information comes complete , you can take our word.

Every email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction history.

Data protected

Your information is behind impenetrable walls. Not even all our employees can access to your credentials or records.

You may rest assured that with HDM no data breaches will take place.

You control the process

Take complete control of your customer data with our in-app data mapper. Pick what goes where, set priorities, and even discard the stuff you don’t like, all with our Migration Wizard.

Simple & effective

In just a couple of clicks it will be possible to select what goes where, when it goes, and how.

Our software took customer experience as a priority and ensured that you will be able to use the system to its fullest.

Customer priority

As a migration service provider, we work to deliver the most effective migration tool. However, our priority is customer service.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from EBC Group to Keeping.com

Castle gates

Strong safety of your information

The migration is conducted over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you be sure that the records end up being in the right places in Keeping.com.

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Sustained connection between object and people

When migrating your data from EBC Group to Keeping.com we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from EBC Group to Keeping.com

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from EBC Group to Keeping.com work

  • Prepare

    Register and go to our migration tool.

  • Pick and link your EBC Group service desk with HDM.

  • Connect Keeping.com

    Grant the right to access your Keeping.com account.

  • Describe your business needs

    Let us understand precisely what aspects of your migration you need to adjust

  • Have your needs estimated

    We'll investigate your case and get back to you with a total price and a scope of work.

  • Migrate from EBC Group to Keeping.com everything

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your Keeping.com import

Our staff would be more than happy to run a personalized migration in case you have special demands.
Get a price estimation

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