EBC Group to Kayako Classic
migration service
Effortless , no special expertise or coding required. A complete EBC Group to Kayako Classic data migration instrument.
EBC Group to Kayako Classic
Your best tool for EBC Group to Kayako Classic data migration
No need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of easy steps.Save on resources
Skip the platform analysis and script development processes. Just decide on customer info you need to move and start the transition right away.Effortless migration
No special knowledge or skill needed. Just pick what data will go to the new platform and observe the magic happening.Record completion
Migrate your help desk records in full to ensure that no ticket is missing essential customer support details.Automated migration
Scared that you’ll need special skills to move your customer service data? Worry not as we ensured that our tool user friendly as it can possibly be.
Link the help desks, choose data, click ok, and you’re done!
Preserved data links
From sender information to phone number connection, all you records will keep their initial data structure untouched.
You don’t have to worry that some records will be missing and service quality will degrade. Everything will arrive where you expected.
Security is paramount
Information is key which is why we created a tool that will keep your customer records intact.
Neither hackers will have access to your accounts nor physical disasters will touch your records in any way.
You control the process
Take complete control of your information with our in-app data mapping solution. Choose what goes where, set priorities, and even discard the stuff you don’t like, all with our Migration Wizard.
Simple & effective
In just a couple of clicks it will be possible to pick the data arrangement, when it goes, and in what order.
Our software considered customer experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.
Good service first
Except providing great customer service, we always want to improve our customer service.
As a company, we want you to experience best possible service, which is why we are continuously putting so much effort to improve the general experience.
Reasons to use Help Desk Migration to switch from EBC Group to Kayako Classic
Strong security of your information
The migration is performed over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to transfer your support service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus letting you be sure that the records end up being in the right destinations in Kayako Classic.Next
Maintained connectivity between object and people
When migrating your data from EBC Group to Kayako Classic we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from EBC Group to Kayako Classic
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from EBC Group to Kayako Classic work
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Prepare
Start off by setting up Agent profiles and all needed custom fields in your new help desk. Now, get started on migrating your data from EBC Group to Kayako Classic.
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Connect EBC Group
Fill out the form with requested credentials to permit our data migration tool to retrieve records from your current help desk.
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Link Kayako Classic
Repeat the same action to connect our service with the new help desk and thus make it possible to import the information.
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Choose objects
Choose the data you need to migrate and set the ticket fields mapping, so the data could be migrated according to your preferences
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Migrate limited amount of data
Try out our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to Kayako Classic all data
Once everything's tested, find a quiet time with the least load on the support team and start migrating from EBC Group to Kayako Classic.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional run your Kayako Classic import
Our staff would be more than happy to run a customized migration in case you have specific demands.
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