EBC Group to Jitbit HelpDesk
migration service
Trouble-free , no special know how or programming required. A complete EBC Group to Jitbit HelpDesk data migration tool.
EBC Group to Jitbit HelpDesk
The best EBC Group to Jitbit HelpDesk tool made for you
There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.Save on your time and money
Avoid complex data audit and tool development processes. Simply choose customer info you need to migrate and start the transition right away.Easy transition process
No specific expertise required. Just select what data will go to the target system and observe the miracle happening.Data structure maintenance
Transfer your help desk info in full to make certain that no ticket has lost critical customer support details.Automated tool
Worried that you’ll have to use advanced skills to migrate your customer service data? Worry not as we made sure that our tool simple to use as possible.
Link the help desks, select records, click ok, and the migration is ready!
Data maintenance
Your customer data migrates unite , you can take our word.
Each email, every ticket, and every user profile will arrive filled with its attachments, contact connections, and interaction archive.
Robust protection
Your customer data is safe and sound with us. Not even all our employees can see your credentials or records.
You may be sure that with HDM no data breaches will take place.
You control the process
Manage your customer data with our internal data mapper. Choose what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.
Step-by-step instructions
If this is your first migration, don’t worry. Helpful and intuitive on-screen instructions will help you set up an accurate data import.
You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer service as priority
As a data import service supplier, we aim to deliver the most effective migration tool. Yet, our priority is customer service.
Proven by our many five-star user reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to migrate data from EBC Group to Jitbit HelpDesk
Strong safety of your records
The migration is carried out over a protected connection, and all your credentials will immediately be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to migrate your customer support to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and even custom fields , thus helping you to make sure that the data end up being in the right destinations in Jitbit HelpDesk.Next
Sustained connectivity between object and people
When migrating your records from EBC Group to Jitbit HelpDesk we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from EBC Group to Jitbit HelpDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from EBC Group to Jitbit HelpDesk work
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Get ready
Start with preparing Agent profiles and all necessary custom fields in the new help desk. Now, begin the process of migrating your data from EBC Group to Jitbit HelpDesk.
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Connect EBC Group
Fill in the form with necessary credentials to permit our data migration tool to access records from your current help desk.
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Link Jitbit HelpDesk
Do the same action to integrate our service with the new help desk and thereby make it possible to import the information.
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Select objects
Choose the data you need to migrate and set the ticket fields mapping, so the records could be transferred in line with your needs
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Migrate small amount of data
Try out our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to Jitbit HelpDesk everything
When everything's tested out, choose a quiet time with the minimal load on the support team and start migrating from EBC Group to Jitbit HelpDesk.
Your data is in good hands
We take the safety of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert perform your Jitbit HelpDesk import
Our team would be more than happy to perform a personalized migration if you have special needs.
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