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EBC Group to Intercom
migration service

Trouble-free , no special knowledge or coding required. A complete EBC Group to Intercom data migration tool.

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The best EBC Group to Intercom tool made for you

There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and money
Skip the system analysis and tool development processes. Simply decide on customer info you need to migrate and start the transition right away.
Effortless migration
No special knowledge or skill needed. Just select what data will go to the target platform and observe the miracle happening.
Data completion
Migrate your help desk info in full to make certain that no ticket has lost essential customer support details.
Automated tool

Worried that you’ll need advanced skills to migrate your customer service data? Worry not as we ensured that our tool is as easy to use as possible.

Connect the help desks, choose data, click ok, and the migration is ready!

Starting from the ticket requester to every comment author, all you records will keep their prior data structure intact.

You don’t have to worry that a part of the records will be missing and service quality will decrease. Everything will arrive how you left it.

Data safety is paramount

You data is key which is why we developed a method that will keep your customer records safe and sound.

Neither sophisticated electronic attacks nor physical disasters will impact your data anyhow.

You control the process

Manage your information with our internal data mapping solution. Select what goes where, set priorities, and even ditch the stuff you don’t like, all within Migration Wizard.

Guided migration

If you are new to data migrations, don’t worry. Helpful and intuitive on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Customer service first

Except providing great customer support services, we always want to improve our customer service.

As a team, we want you to experience best possible service, which is why we are constantly putting so much effort to increase the core experience.


Why you should use Help Desk Migration to switch from EBC Group to Intercom

Castle gates

Strong security of your records

The migration is carried out over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you make sure that the data end up being in the right destinations in Intercom.

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Maintained relation between object and people

When migrating your records from EBC Group to Intercom we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from EBC Group to Intercom

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from EBC Group to Intercom work

  • Get ready

    Start with preparing Agent profiles and all necessary custom fields in the new help desk. Now, get started on migrating your data from EBC Group to Intercom.

  • Connect EBC Group

    Fill in the form with requested credentials to permit our data migration tool to access data from your current help desk.

  • Do the same action to connect our service with the new help desk and thereby make it possible to import the information.

  • Choose objects

    Select the data you need to migrate and set the ticket fields mapping, so the records could be transferred based upon your needs

  • Migrate limited amount of data

    Test out our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to Intercom all data

    Once everything's tested out, find a quiet time with the least load on the support department and begin migrating from EBC Group to Intercom.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your Intercom import

Our team would be more than happy to run a personalized migration if you have specific demands.
Get a price estimation

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