EBC Group to Hiver
migration service
Trouble-free , no special knowledge or coding required. A complete EBC Group to Hiver data migration instrument.
EBC Group to Hiver
The best EBC Group to Hiver tool made for you
There’s no need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.Save on your time and money
Skip the system analysis and script development processes. Just pick customer info you need to migrate and set off with the transition immediately.Easy migration
No specific knowledge or skill needed. Just pick what data will go to the new solution and observe the miracle happening.Data completion
Transfer your help desk info in full to make sure that no ticket has lost vital customer support information.Automated tool
Worried that you’ll need advanced skills to move your customer service data? Don’t be as we made sure that our tool interface is as easy to use as possible.
Link the help desks, pick data, click ok, and the migration is ready!
Data dependency
Your information migrates complete , you can take our word.
Every email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction archive.
Data protected
Your information is safe and sound with us. Not even all our team members can access to your credentials or other information.
You can be certain with HDM no hacker attacks will take place.
You control the process
Manage your information with our internal data mapping solution. Select what goes where, set priorities, and even ditch the things you don’t like, all with our Migration Wizard.
Guided migration
If you are new to data migrations, worry not. Helpful and insightful on-screen instructions will help you migrate your information accurately.
You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer service as priority
As a migration service provider, we work to propose the most effective migration tool. Yet, our priority is customer support quality.
As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to switch from EBC Group to Hiver
Strong safety of your records
The migration is carried out over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to move your customer support to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and even custom fields , thus letting you be sure that the records end up being in the right places in Hiver.Next
Sustained link between object and people
When migrating your records from EBC Group to Hiver we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from EBC Group to Hiver
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from EBC Group to Hiver work
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Get ready
Sign-up and go to our migration service.
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Connect EBC Group
Select and link your EBC Group service desk with HDM.
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Connect Hiver
Give access to your Hiver account.
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Clarify your needs
Let us know exactly what components of your migration you want to fine-tune
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Get your requirements estimated
We shall investigate your case and get back to you with a price range and a scope of work.
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Migrate from EBC Group to Hiver everything
Migrate all your customer service information in a single push.
Your data is in good hands
We take the safety of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert run your Hiver import
Our team would be more than happy to run a custom migration if you have particular requirements.
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