EBC Group to HESK
Extremely easy , no special skill set or programming required. A complete EBC Group to HESK data migration instrument.
Risk-free and ReputableYour passwords along with data are safe with us and will be used for import solely.
Effective and UnderstandableHelp Desk Migration does not require any specialized experience or knowledge to begin the the migration.
Optimal & AccurateWe've handled all significant peculiarities of various helpdesks to let you accurately and efficiently migrate massive amounts of information
Strong privacy of your recordsThe migration is carried out over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it certainly is simple to move your customer service to a new helpdesk without involving the IT department
Upper-level data mappingOur system allows mapping standard and even custom fields , thus helping you to be sure that the data end up in the right destinations in HESK.
Retained association between object and peopleWhen migrating your records from EBC Group to HESK we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.
What you may migrate from EBC Group to HESK
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
In what way does data migration from EBC Group to HESK work
Start with creating Agent profiles and all needed custom fields in the new help desk. Now, begin the process of migrating your data from EBC Group to HESK.
Connect EBC Group
Fill out the form with requested credentials to permit our data migration tool to access information from your current help desk.
Repeat the same action to connect our service with the new help desk and thereby make it possible to import the records.
Select the records you need to migrate and set the ticket fields mapping, so the records could be migrated in line with your needs
Migrate limited amount of data
Try out our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
Migrate to HESK everything
Once everything's tested, choose a quiet time with the least load on the support department and start migrating from EBC Group to HESK.
Your data is in good hands
Have any questions?
Hear from our happy clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT