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EBC Group to HelpSpot
migration service

Effortless , no special knowledge or programming required. A complete EBC Group to HelpSpot data migration instrument.

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Your best tool for EBC Group to HelpSpot data migration

No need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Skip complex data audit and script development processes. Simply pick customer info you need to migrate and set off with the transition when comfortable.
Effortless migration
No special knowledge or skill required. Just pick what data will go to the target solution and observe the miracle happening.
Record completion
Migrate your help desk records in full to make sure that no ticket is missing critical customer service information.
Automated migration

Scared that you’ll have to use special skills to migrate your info? Don’t be as we ensured that our tool interface user friendly as possible.

Attach the platforms, pick records, click ok, and you’re done!

Preserved connections

Starting from the ticket requester to every comment author, your entire database will keep their prior data structure intact.

You don’t have to worry that some data will be lost and service quality will decrease. Everything will be waiting for you how you expected.

Data safety is priority

Information is key which is why we developed a system that will keep your information safe and sound.

Neither sophisticated electronic attacks nor physical disasters will affect your data in any way.

Record mapping

Select information that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to pick anything you might actually need.

Simple & effective

In only a couple of buttons to press you will be able to pick the data arrangement, when it starts, and in what order.

Our developers considered user experience as an essential factor and ensured that you will be able to to take the full advantage of the tool easily.

Good service first

Apart from producing great customer service, we always want to develop our customer service.

As a company, we want you to have the friendly and helpful service, which is why we are constantly making great strides to enhance the general experience.


Reasons to use Help Desk Migration to switch from EBC Group to HelpSpot

Castle gates

Strong security of your information

The migration is carried out over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus helping you to be sure that the data end up in the right places in HelpSpot.

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Maintained connectivity between object and people

When migrating your data from EBC Group to HelpSpot we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from EBC Group to HelpSpot

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from EBC Group to HelpSpot work

  • Prepare

    Start off by creating Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from EBC Group to HelpSpot.

  • Fill in the form with necessary credentials to make it possible for our data migration tool to access information from your current help desk.

  • Connect HelpSpot

    Do the same action to integrate our service with the new help desk and thus make it possible to import the information.

  • Select objects

    Choose the records you want to migrate and set the ticket fields mapping, so the records could be moved in line with your preferences

  • Migrate limited amount of data

    Try out our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to HelpSpot everything

    When everything's tested, choose a quiet time with the minimal load on the support department and begin migrating from EBC Group to HelpSpot.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your HelpSpot import

Our staff would be more than happy to run a custom migration in case you have special requirements.
Get a price estimation

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