EBC Group to HelpSpot
migration service

Effortless , no special knowledge or programming required. A complete EBC Group to HelpSpot data migration instrument.

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Secure and Reliable
Your passwords as well as records are safe with us and will be used for import solely.
Quick and Easy
Help Desk Migration does not require any special skills or knowledge to begin the the migration.
Full & Precise
We've taken into account all key peculiarities of various helpdesks to let you accurately and efficiently migrate massive volumes of data

Reasons to use Help Desk Migration to switch from EBC Group to HelpSpot

Strong security of your information

The migration is carried out over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to move your customer service to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard as well as custom fields , thus helping you to be sure that the data end up in the right places in HelpSpot.

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Maintained connectivity between object and people

When migrating your data from EBC Group to HelpSpot we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from EBC Group to HelpSpot

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from EBC Group to HelpSpot work

  • Prepare

    Start off by creating Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from EBC Group to HelpSpot.

  • Fill in the form with necessary credentials to make it possible for our data migration tool to access information from your current help desk.

  • Connect HelpSpot

    Do the same action to integrate our service with the new help desk and thus make it possible to import the information.

  • Select objects

    Choose the records you want to migrate and set the ticket fields mapping, so the records could be moved in line with your preferences

  • Migrate limited amount of data

    Try out our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to HelpSpot everything

    When everything's tested, choose a quiet time with the minimal load on the support department and begin migrating from EBC Group to HelpSpot.


Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and techniques to protect it.

Read our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
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During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
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Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your HelpSpot import

Our staff would be more than happy to run a custom migration in case you have special requirements.
Get a price estimation

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Help Desk Migration service


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