EBC Group to HelpSpot
migration service
Effortless , no special knowledge or programming required. A complete EBC Group to HelpSpot data migration instrument.
EBC Group to HelpSpot
Your best tool for EBC Group to HelpSpot data migration
No need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.Save on resources
Skip complex data audit and script development processes. Simply pick customer info you need to migrate and set off with the transition when comfortable.Effortless migration
No special knowledge or skill required. Just pick what data will go to the target solution and observe the miracle happening.Record completion
Migrate your help desk records in full to make sure that no ticket is missing critical customer service information.Automated migration
Scared that you’ll have to use special skills to migrate your info? Don’t be as we ensured that our tool interface user friendly as possible.
Attach the platforms, pick records, click ok, and you’re done!
Preserved connections
Starting from the ticket requester to every comment author, your entire database will keep their prior data structure intact.
You don’t have to worry that some data will be lost and service quality will decrease. Everything will be waiting for you how you expected.
Data safety is priority
Information is key which is why we developed a system that will keep your information safe and sound.
Neither sophisticated electronic attacks nor physical disasters will affect your data in any way.
Record mapping
Select information that will be migrated by using our built-in data viewer.
From contacts to tickets to knowledge base solutions, it will be possible to pick anything you might actually need.
Simple & effective
In only a couple of buttons to press you will be able to pick the data arrangement, when it starts, and in what order.
Our developers considered user experience as an essential factor and ensured that you will be able to to take the full advantage of the tool easily.
Good service first
Apart from producing great customer service, we always want to develop our customer service.
As a company, we want you to have the friendly and helpful service, which is why we are constantly making great strides to enhance the general experience.
Reasons to use Help Desk Migration to switch from EBC Group to HelpSpot
Strong security of your information
The migration is carried out over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to move your customer service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus helping you to be sure that the data end up in the right places in HelpSpot.Next
Maintained connectivity between object and people
When migrating your data from EBC Group to HelpSpot we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from EBC Group to HelpSpot
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from EBC Group to HelpSpot work
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Prepare
Start off by creating Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from EBC Group to HelpSpot.
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Link EBC Group
Fill in the form with necessary credentials to make it possible for our data migration tool to access information from your current help desk.
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Connect HelpSpot
Do the same action to integrate our service with the new help desk and thus make it possible to import the information.
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Select objects
Choose the records you want to migrate and set the ticket fields mapping, so the records could be moved in line with your preferences
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Migrate limited amount of data
Try out our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to HelpSpot everything
When everything's tested, choose a quiet time with the minimal load on the support department and begin migrating from EBC Group to HelpSpot.
Your data is in good hands
We take the security of your data seriously, so we use, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional run your HelpSpot import
Our staff would be more than happy to run a custom migration in case you have special requirements.
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