EBC Group to Gmail
migration service
Effortless , no special knowledge or programming required. A complete EBC Group to Gmail data migration instrument.
EBC Group to Gmail
Your best tool for EBC Group to Gmail data migration
No need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.Save on resources
Skip complex data audit and script development processes. Just decide on customer info you need to move and start the transition when comfortable.Effortless migration
No special knowledge or skill required. Just pick what data will go to the new platform and observe the magic happening.Record completion
Migrate your help desk data in full to make sure that no ticket is missing critical customer support details.Easy procedure
No need to worry about coding or constantly control each record transferred.
Just link your source and target, choose what you want to take to a new database and let the Migration Wizard do the remainder.
Data dependency
Your customer info comes complete , you can take our word.
Each email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction history.
Data protected
Your customer data is behind impenetrable walls. Not even all our employees can see your passwords or records.
You can be sure that with HDM no hacker attacks are possible.
Record mapping
Select information that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center solutions, you will be able to pick just about everything you might actually need.
Step-by-step instructions
If this is your first migration, don’t worry. Helpful and insightful on-screen prompts will help you move your information accurately.
You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer priority
As a migration service supplier, we work to deliver the most effective migration tool. Yet, our prime concern is customer service.
As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to switch from EBC Group to Gmail
Strong security of your data
The migration is performed over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to move your support service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus helping you to be sure that the records end up being in the right destinations in Gmail.Next
Maintained relation between object and people
When migrating your data from EBC Group to Gmail we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from EBC Group to Gmail
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from EBC Group to Gmail work
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Prepare
Start by creating Agent profiles and all needed custom fields in your new help desk. Now, get started on migrating your data from EBC Group to Gmail.
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Connect EBC Group
Fill out the form with necessary credentials to make it possible for our data migration tool to access records from your current help desk.
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Connect Gmail
Do the same action to connect our service with the new help desk and thereby make it possible to import the records.
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Select objects
Choose the data you need to migrate and set the ticket fields mapping, so the data could be moved according to your needs
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Migrate small amount of data
Test out our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to Gmail everything
When everything's tested out, find a quiet time with the least load on the support team and start migrating from EBC Group to Gmail.
Your data is in good hands
We take the security of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional run your Gmail import
Our staff would be more than happy to run a custom migration in case you have special demands.
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