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EBC Group to FuseDesk
migration service

Extremely easy , no special know how or programming required. A complete EBC Group to FuseDesk data migration instrument.

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The best EBC Group to FuseDesk tool made for you

There’s no need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid complex data audit and script development processes. Just choose customer info you need to move and start the transition right away.
Easy transition process
No specific expertise required. Just pick what data will go to the new system and observe the magic happening.
Data structure maintenance
Transfer your help desk info in full to make certain that no ticket is missing essential customer support information.
Easy process

No need to worry about coding or continuously control each piece of info transferred.

Just attach both platforms, pick what you need to take to a new database and allow the Migration Wizard deal with the rest for you.

Intact connections

From sender information to phone number connection, your entire database will keep their initial connections intact.

You don’t have to worry that some info will be lost and service quality will degrade. Everything will arrive where you expected.

Security is priority

Information is everything which is why we developed a tool that will keep your data safe and sound.

Neither hackers will have access to your accounts nor physical disasters will touch your records in any way.

You’re in control

Take complete control of your customer data with our in-app data mapper. Select what goes where, set priorities, and even discard the stuff you need, all with our Migration Wizard.

Efficient out-of-the-box solution

In only a couple of clicks it is possible to pick the data arrangement, when it goes, and in what order.

Our tech engineers took user experience as a priority and ensured that you will be able to use the system to its fullest.

Great service first

Except producing great customer service, we always strive to improve our customer service.

As a company, we want you to enjoy friendly and helpful service, which is why we are always putting so much effort to improve the general experience.


Why you should use Help Desk Migration to migrate data from EBC Group to FuseDesk

Castle gates

Strong safety of your records

The migration is performed over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus helping you to be sure that the records end up being in the right places in FuseDesk.

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Sustained connectivity between object and people

When migrating your records from EBC Group to FuseDesk we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from EBC Group to FuseDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from EBC Group to FuseDesk work

  • Get ready

    Start with preparing Agent profiles and all needed custom fields in your new help desk. Now, begin the process of migrating your data from EBC Group to FuseDesk.

  • Fill out the form with requested credentials to permit our data migration tool to fetch records from your current help desk.

  • Connect FuseDesk

    Repeat the same action to integrate our service with the new help desk and thus make it possible to import the records.

  • Choose objects

    Choose the information you want to migrate and set the ticket fields mapping, so the data could be migrated according to your preferences

  • Migrate limited amount of data

    Try our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to FuseDesk all data

    Once everything's tested, find a quiet time with the least load on the support staff and begin migrating from EBC Group to FuseDesk.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

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Migrate the records automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
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Let a pro perform your FuseDesk import

Our team would be more than happy to perform a personalized migration in case you have specific needs.
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