EBC Group to Front
migration service
Effortless , no special expertise or coding required. A complete EBC Group to Front data migration tool.
EBC Group to Front
Your best tool for EBC Group to Front data migration
No need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.Save on resources
Skip the platform analysis and tool development processes. Simply choose the records you need to migrate and start the transition when comfortable.Easy migration
No specific knowledge or skill needed. Just select what data will go to the target system and see the miracle happening.Record completion
Transfer your help desk data in full to ensure that no ticket has lost vital customer service information.Automated migration
Afraid that you’ll need advanced skills to migrate your info? Don’t be as we ensured that our tool user friendly as it can possibly be.
Connect the help desks, choose data, click ok, and you’re done!
Data dependency
Your information migrates unite and we mean it.
Every email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction history.
Data protected
Your information is safe and sound with us. Not even all our team members have access to your passwords or records.
You can rest assured that with HDM no data breaches will take place.
Record mapping
Choose data that will be migrated by using our built-in data viewer.
From contacts to tickets to knowledge base solutions, you will be able to pick just about everything you might ever need.
Simple & effective
In just a few buttons to press it is possible to choose the data arrangement, when it goes, and in what order.
Our software took customer experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.
Customer priority
As a migration service provider, we aim to propose the best possible migration tool. Nevertheless, our prime concern is customer service.
As evident by our many five-star reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to switch from EBC Group to Front
Strong safety of your data
The migration is carried out over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to transfer your customer support to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus letting you make sure that the data end up in the right places in Front.Next
Sustained connectivity between object and people
When migrating your data from EBC Group to Front we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from EBC Group to Front
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from EBC Group to Front work
Prepare
Start by setting up Agent profiles and all necessary custom fields in the new help desk. Now, begin the process of migrating your data from EBC Group to Front.
Link EBC Group
Fill in the form with required credentials to make it possible for our data migration tool to retrieve data from your current help desk.
Link Front
Repeat the same action to connect our service with the new help desk and thus make it possible to import the data.
Select objects
Select the data you need to migrate and set the ticket fields mapping, so the records could be migrated according to your needs
Migrate small amount of data
Test out our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
Migrate to Front all data
When everything's tested, find a quiet time with the least load on the support team and begin migrating from EBC Group to Front.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migrationLet a professional run your Front import
Our staff would be more than happy to run a customized migration if you have particular needs.
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