EBC Group to Faveo Helpdesk
migration service
Smooth , no special know how or programming required. A complete EBC Group to Faveo Helpdesk data migration tool.
EBC Group to Faveo Helpdesk
Your best tool for EBC Group to Faveo Helpdesk data migration
No need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.Save on resources
Avoid complex data audit and tool development processes. Simply decide on customer info you need to migrate and set off with the transition right away.Effortless transition process
No special expertise required. Just select what data will go to the target platform and observe the miracle happening.Record structure maintenance
Migrate your help desk records in full to ensure that no ticket is missing critical customer support details.Automated migration
Scared that you’ll have to use special skills to migrate your customer service data? Worry not as we made sure that our tool interface simple to use as possible.
Connect the help desks, choose data, click ok, and you’re done!
Data maintenance
Your customer info comes unite , you can take our word.
Each email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction archive.
Robust protection
Your customer data is behind impenetrable walls. Not even all our employees can see your credentials or other information.
You may be sure that with HDM no data breaches will take place.
Data mapping
Choose data that will be migrated by using our pre-installed data viewer.
From contacts to tickets to help center articles, it will be possible to select anything you might ever need.
Step-by-step instructions
If this is your first migration, worry not. Helpful and insightful on-screen prompts will help you move your information accurately.
You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.
Customer priority
As a data import service supplier, we aim to deliver the most effective migration tool. Yet, our priority is customer support quality.
Proven by our many five-star user reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to migrate data from EBC Group to Faveo Helpdesk
Strong security of your information
The migration is conducted over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to transfer your support service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus helping you to make sure that the data end up being in the right destinations in Faveo Helpdesk.Next
Maintained relation between object and people
When migrating your data from EBC Group to Faveo Helpdesk we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from EBC Group to Faveo Helpdesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from EBC Group to Faveo Helpdesk work
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Prepare
Register and go to our migration software.
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Link EBC Group
Opt and link your EBC Group support desk with HDM.
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Connect Faveo Helpdesk
Give the right to access your Faveo Helpdesk account.
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Express your requirements
Let us understand precisely what aspects of your migration you want to adjust
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Get your preferences estimated
We shall investigate your case and get back to you with a the overall cost and a scope of work.
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Migrate from EBC Group to Faveo Helpdesk everything
Move all your customer support information in a single push.
Your data is in good hands
We take the protection of your data seriously, so we apply, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist perform your Faveo Helpdesk import
Our staff would be more than happy to perform a customized migration in case you have special demands.
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