EBC Group to eDesk by xSellco
migration service
Effortless , no special expertise or programming required. A complete EBC Group to eDesk by xSellco data migration instrument.
EBC Group to eDesk by xSellco
Your best tool for EBC Group to eDesk by xSellco data migration
No need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.Save on resources
Skip complex data audit and script development processes. Simply pick what data you need to migrate and set off with the transition right away.Easy migration
No specific knowledge or skill required. Just pick what data will go to the target solution and enjoy the miracle happening.Record completion
Transfer your help desk records in full to ensure that no ticket is missing critical customer support information.Automated migration
Scared that you’ll have to use special skills to migrate your customer service data? Don’t be as we ensured that our tool interface accessible as it can possibly be.
Connect the help desks, pick records, click ok, and the migration is ready!
Preserved data links
From sender information to phone number connection, your entire database will keep their initial data structure maintained.
You don’t have to worry that some data will be lost and service quality will degrade. Everything will be waiting for you how you left it.
Security is priority
You data is key which is why we designed a tool that will keep your information safe and sound.
Neither hackers will have access to your accounts nor physical disasters will affect your data anyhow.
Record mapping
Choose information that will be migrated by using our pre-installed data viewer.
From contacts to tickets to knowledge base solutions, it will be possible to select just about everything you might actually need.
Simple & effective
In only a couple of buttons to press you will be able to select the data arrangement, when it starts, and how.
Our tech engineers considered customer experience as a priority and ensured that it will be possible to to take the full advantage of the tool easily.
Great service first
Apart from producing great customer support services, we always aim to improve our customer service.
As a company, we want you to have the friendly and helpful service, which is why we are continuously making great strides to improve the core experience.
Reasons to use Help Desk Migration to switch from EBC Group to eDesk by xSellco
Strong safety of your information
The migration is conducted over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to transfer your customer service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus helping you to be sure that the data end up being in the right places in eDesk by xSellco .Next
Sustained relation between object and people
When migrating your data from EBC Group to eDesk by xSellco we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from EBC Group to eDesk by xSellco
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from EBC Group to eDesk by xSellco work
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Prepare
Start off by setting up Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from EBC Group to eDesk by xSellco .
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Link EBC Group
Fill in the form with requested credentials to permit our data migration tool to fetch data from your current help desk.
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Link eDesk by xSellco
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the data.
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Choose objects
Choose the records you want to migrate and set the ticket fields mapping, so the data could be moved according to your needs
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Migrate limited amount of data
Test out our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to eDesk by xSellco everything
When everything's validated, choose a quiet time with the least load on the support department and begin migrating from EBC Group to eDesk by xSellco .
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional run your eDesk by xSellco import
Our staff would be more than happy to run a customized migration in case you have special requirements.
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