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EBC Group to Dezide
migration service

Trouble-free , no special know how or coding required. A complete EBC Group to Dezide data migration instrument.

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The best EBC Group to Dezide tool made for you

There’s no need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid the system analysis and script development processes. Just pick the records you need to migrate and set off with the transition immediately.
Effortless transition process
No special expertise needed. Just pick what data will go to the new solution and see the miracle happening.
Data structure maintenance
Migrate your help desk info in full to ensure that no ticket is missing essential customer support details.
Automated tool

Worried that you’ll need special skills to move your customer service data? Worry not as we ensured that our tool interface is as easy to use as it can possibly be.

Attach the help desks, select data, click ok, and you’re done!

Data maintenance

Your information comes complete , you can take our word.

Each email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction history.

Robust protection

Your information is behind thick walls. Not even all our staff members can see your passwords or other information.

You can be sure that with HDM no hacker attacks will take place.

Data mapping

Choose information that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center solutions, it will be possible to pick just about everything you might actually need.

Efficient out-of-the-box solution

In just a couple of clicks you will be able to choose the data arrangement, when it starts, and in what order.

Our developers considered customer experience as an essential factor and made sure that you will be able to use the system to its fullest.

Customer service as priority

As a data import service provider, we work to offer the most effective migration tool. Nevertheless, our prime concern is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from EBC Group to Dezide

Castle gates

Strong security of your records

The migration is carried out over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you be sure that the records end up being in the right destinations in Dezide.

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Maintained relation between object and people

When migrating your records from EBC Group to Dezide we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from EBC Group to Dezide

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from EBC Group to Dezide work

  • Get ready

    Sign-up and go to our migration service.

  • Pick and link your EBC Group support desk with HDM.

  • Give access to your Dezide account.

  • Outline your business needs

    Let us understand precisely what elements of your migration you want to tweak

  • Have your preferences estimated

    We will research your case and send you with a the overall cost and a scope of tasks.

  • Migrate from EBC Group to Dezide everything

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your Dezide import

Our team would be more than happy to perform a customized migration in case you have specific requirements.
Get a price estimation

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