EBC Group to Dezide
migration service
Trouble-free , no special know how or coding required. A complete EBC Group to Dezide data migration instrument.
EBC Group to Dezide
The best EBC Group to Dezide tool made for you
There’s no need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of easy steps.Save on your time and money
Avoid the system analysis and script development processes. Just pick the records you need to migrate and set off with the transition immediately.Effortless transition process
No special expertise needed. Just pick what data will go to the new solution and see the miracle happening.Data structure maintenance
Migrate your help desk info in full to ensure that no ticket is missing essential customer support details.Automated tool
Worried that you’ll need special skills to move your customer service data? Worry not as we ensured that our tool interface is as easy to use as it can possibly be.
Attach the help desks, select data, click ok, and you’re done!
Data maintenance
Your information comes complete , you can take our word.
Each email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction history.
Robust protection
Your information is behind thick walls. Not even all our staff members can see your passwords or other information.
You can be sure that with HDM no hacker attacks will take place.
Data mapping
Choose information that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center solutions, it will be possible to pick just about everything you might actually need.
Efficient out-of-the-box solution
In just a couple of clicks you will be able to choose the data arrangement, when it starts, and in what order.
Our developers considered customer experience as an essential factor and made sure that you will be able to use the system to its fullest.
Customer service as priority
As a data import service provider, we work to offer the most effective migration tool. Nevertheless, our prime concern is customer support quality.
As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to migrate data from EBC Group to Dezide
Strong security of your records
The migration is carried out over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to transfer your customer service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and even custom fields , thus letting you be sure that the records end up being in the right destinations in Dezide.Next
Maintained relation between object and people
When migrating your records from EBC Group to Dezide we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from EBC Group to Dezide
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from EBC Group to Dezide work
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Get ready
Sign-up and go to our migration service.
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Link EBC Group
Pick and link your EBC Group support desk with HDM.
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Link Dezide
Give access to your Dezide account.
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Outline your business needs
Let us understand precisely what elements of your migration you want to tweak
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Have your preferences estimated
We will research your case and send you with a the overall cost and a scope of tasks.
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Migrate from EBC Group to Dezide everything
Migrate all your customer service records in a single push.
Your data is in good hands
We take the safety of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert perform your Dezide import
Our team would be more than happy to perform a customized migration in case you have specific requirements.
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